Hacking AceKard2i ***Help needed***

[keevonnn]

Hey guys, I just bought an AK2i from dealextreme.com and I have some questions.

I bought it yesterday on the date of 9/21/09 and they haven't sent me an confirmation request and nor did I see the transaction pending in my account, so does that mean that I didn't buy it? I tried to contact them but they require a tracking order number, something that I don't have and that they didn't send me one either. So what should I do? Should I wait a couple of business days or should I re-order the product again? I don't want to double f*ck myself over by buying the product again and seeing that they processed the first one and I am not able to contact them/request them to cancel one of the orders.

Also when I was proceeding to check-out, typing in all of my information regarding paypal, they directed me to the next page saying that I had noting in my cart. When really I already had the AK2i in my cart and I'm not sure if we are needed to be logged into an account to purchase off of dealextreme.

Cliffs:
-I bought an AK2i off of dealextreme.com
-They told me I had nothing in my cart, when really I recall it being there.
-I have not received any confirmation via email, nor did I see the product being processed via my bank.
-I want to contact dealextreme.com but they require a order number which I also do not have.

For the people who do purchase from dealextreme.com, does this happen to you guys a lot?

 

[BoxShot]

Well I've ordered once or was it twice but it never happened to me before. You might try asking paypal to check if a transaction even happened. When I ordered it was instantanous.

 

[keevonnn]

Were you logged onto your account for dealextreme prior to buying the product? Because when I had ordered it, I wasn't logged into an account. But I did however gave them my email account and I thought they would have sent at least a confirmation via email to confirm it before processing my order.

 

[BoxShot]

Nah I didn't have a dx account after the order.

 

[keevonnn]

So you weren't logged in to an account when you purchasing the product? How long did it take for them to process your order? Also did they send you any information/notification via email when after you had given them all of your bank information?

 

[BoxShot]

Pretty much right after I ordered paypal and dx notified me.

 

[Synchromatic]

I've bought from Dealextreme multiple times, and each time I've received a confirmation immediately after I press confirm. If you have not found the transaction in your bank or gotten a confirmation email, the chances are that you did not actually buy it.

 

[keevonnn]

I just ordered it again today and they emailed me for confirmation and what not. I suppose this time it went through. Thanks for the help guys!

 

[BoxShot]

Nice to know. Well happy waiting!