AceKard2i ***Help needed***

Discussion in 'NDS - Flashcarts and Accessories' started by keevonnn, Sep 23, 2009.

  1. keevonnn
    OP

    keevonnn Advanced Member

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    Hey guys, I just bought an AK2i from dealextreme.com and I have some questions.

    I bought it yesterday on the date of 9/21/09 and they haven't sent me an confirmation request and nor did I see the transaction pending in my account, so does that mean that I didn't buy it? I tried to contact them but they require a tracking order number, something that I don't have and that they didn't send me one either. So what should I do? Should I wait a couple of business days or should I re-order the product again? I don't want to double f*ck myself over by buying the product again and seeing that they processed the first one and I am not able to contact them/request them to cancel one of the orders.

    Also when I was proceeding to check-out, typing in all of my information regarding paypal, they directed me to the next page saying that I had noting in my cart. When really I already had the AK2i in my cart and I'm not sure if we are needed to be logged into an account to purchase off of dealextreme.

    Cliffs:
    -I bought an AK2i off of dealextreme.com
    -They told me I had nothing in my cart, when really I recall it being there.
    -I have not received any confirmation via email, nor did I see the product being processed via my bank.
    -I want to contact dealextreme.com but they require a order number which I also do not have.

    For the people who do purchase from dealextreme.com, does this happen to you guys a lot?
     
  2. BoxShot

    BoxShot Chiyo-chan :3

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    Well I've ordered once or was it twice but it never happened to me before. You might try asking paypal to check if a transaction even happened. When I ordered it was instantanous.
     
  3. keevonnn
    OP

    keevonnn Advanced Member

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    Were you logged onto your account for dealextreme prior to buying the product? Because when I had ordered it, I wasn't logged into an account. But I did however gave them my email account and I thought they would have sent at least a confirmation via email to confirm it before processing my order.
     
  4. BoxShot

    BoxShot Chiyo-chan :3

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    Nah I didn't have a dx account after the order.
     
  5. keevonnn
    OP

    keevonnn Advanced Member

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    So you weren't logged in to an account when you purchasing the product? How long did it take for them to process your order? Also did they send you any information/notification via email when after you had given them all of your bank information?
     
  6. BoxShot

    BoxShot Chiyo-chan :3

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    Pretty much right after I ordered paypal and dx notified me.
     
  7. Synchromatic

    Synchromatic GBAtemp Regular

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    I've bought from Dealextreme multiple times, and each time I've received a confirmation immediately after I press confirm. If you have not found the transaction in your bank or gotten a confirmation email, the chances are that you did not actually buy it.
     
  8. keevonnn
    OP

    keevonnn Advanced Member

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    I just ordered it again today and they emailed me for confirmation and what not. I suppose this time it went through. Thanks for the help guys!
     
  9. BoxShot

    BoxShot Chiyo-chan :3

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    Dec 18, 2008
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    Middle of the ocean.
    [​IMG] Nice to know. Well happy waiting! [​IMG]