Hey guys, I just bought an AK2i from dealextreme.com and I have some questions.
I bought it yesterday on the date of 9/21/09 and they haven't sent me an confirmation request and nor did I see the transaction pending in my account, so does that mean that I didn't buy it? I tried to contact them but they require a tracking order number, something that I don't have and that they didn't send me one either. So what should I do? Should I wait a couple of business days or should I re-order the product again? I don't want to double f*ck myself over by buying the product again and seeing that they processed the first one and I am not able to contact them/request them to cancel one of the orders.
Also when I was proceeding to check-out, typing in all of my information regarding paypal, they directed me to the next page saying that I had noting in my cart. When really I already had the AK2i in my cart and I'm not sure if we are needed to be logged into an account to purchase off of dealextreme.
Cliffs:
-I bought an AK2i off of dealextreme.com
-They told me I had nothing in my cart, when really I recall it being there.
-I have not received any confirmation via email, nor did I see the product being processed via my bank.
-I want to contact dealextreme.com but they require a order number which I also do not have.
For the people who do purchase from dealextreme.com, does this happen to you guys a lot?
I bought it yesterday on the date of 9/21/09 and they haven't sent me an confirmation request and nor did I see the transaction pending in my account, so does that mean that I didn't buy it? I tried to contact them but they require a tracking order number, something that I don't have and that they didn't send me one either. So what should I do? Should I wait a couple of business days or should I re-order the product again? I don't want to double f*ck myself over by buying the product again and seeing that they processed the first one and I am not able to contact them/request them to cancel one of the orders.
Also when I was proceeding to check-out, typing in all of my information regarding paypal, they directed me to the next page saying that I had noting in my cart. When really I already had the AK2i in my cart and I'm not sure if we are needed to be logged into an account to purchase off of dealextreme.
Cliffs:
-I bought an AK2i off of dealextreme.com
-They told me I had nothing in my cart, when really I recall it being there.
-I have not received any confirmation via email, nor did I see the product being processed via my bank.
-I want to contact dealextreme.com but they require a order number which I also do not have.
For the people who do purchase from dealextreme.com, does this happen to you guys a lot?