Whenever I start my powersave and put my game in, the game starts to download online content, but soon gives me "the web operation failed error (0)". I'm not sure why it does this. I have- changed cords, cleaned my game, used other usb slots, reinstalled, made sure firewall wasn't blocking it. none of my games work and I have used this device in the past. Datel has yet to respond to me, so I have no idea what to do. Help!