Hardware Certain WiFi networks crash my Switch

Deleted User · Mar 26, 2017

Seriously, what's going on? This has happened on two different WiFi networks, and I can reproduce it. Has this happened to anyone else? I haven't heard of this issue on any other boards.

James310 · Mar 26, 2017

Ummm...This isnt a crash just a error connecting to that specific wifi, Likely the wifi sides fault reboot your router...

Deleted User · Mar 26, 2017

James310 said:
Ummm...This isnt a crash just a error connecting to that specific wifi, Likely the wifi sides fault reboot your router...

I'm not sure. It's happened on multiple networks, excluding my home network and mobile hotspot. Usually errors out when the WiFi network should show a captive portal.

Mr. Wizard · Mar 26, 2017

Yup, just an error, although Nintendo doesn't specify what the hell it means...

http://en-americas-support.nintendo.com/app/answers/detail/a_id/22518/~/error-code:-2168-0002

Nintendo Contact Information
For further assistance, from the U.S. and Canada, please contact us by calling 1-800-255-3700. Representatives are available from 6:00 am to 7:00 pm PT, seven days a week.

Spanish support is available from 7:00 am to 4:00 pm PT, seven days a week.

From Latin America, please dial 001-425-558-7078. Remember that you are calling the United States and that international charges will likely apply.

Deleted User · Mar 26, 2017

Mr. Wizard said:
Yup, just an error, although Nintendo doesn't specify what the hell it means...

http://en-americas-support.nintendo.com/app/answers/detail/a_id/22518/~/error-code:-2168-0002

Nintendo Contact Information
For further assistance, from the U.S. and Canada, please contact us by calling 1-800-255-3700. Representatives are available from 6:00 am to 7:00 pm PT, seven days a week.

Spanish support is available from 7:00 am to 4:00 pm PT, seven days a week.

From Latin America, please dial 001-425-558-7078. Remember that you are calling the United States and that international charges will likely apply.

Hm, odd I hope it doesn't come from faulty networking hardware, I've ran into it more than enough. Might have to give them a call.

danwellby · Mar 26, 2017

I have also ran into this issue on v1 accepting to connect to Travelodge wifi but not o2 wifi (both are captive portals)

ketal · Mar 26, 2017

2168-xxxx might be a kernel panic...

Mr. Wizard · Mar 26, 2017

ketal said:
2168-xxxx might be a kernel panic...

A kernel panic would probably lock up the Switch and need a hard reset though.

ketal · Mar 26, 2017

Mr. Wizard said:
A kernel panic would probably lock up the Switch and need a hard reset though.

which is what you need to do after you get that error screen

Mr. Wizard · Mar 26, 2017

ketal said:
which is what you need to do after you get that error screen

Oh, my bad. Derp!

gundamu · Mar 26, 2017

i honestly think drivers for the wifi adapter is bugged between this crash like the tc showed and numerous reports of people having wifi issues.
this console was definitely rushed

Shadowfied · Mar 27, 2017

What are you talking about? That is a crash, even if it's handled or not.

Even if you don't wanna define it as a "crash", it's certainly not a normal error, that's like if they would force you to restart the console cause you used the wrong password.

Hardware Certain WiFi networks crash my Switch

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