There's something concerning going on, as Nintendo Switch owners are reporting that they're seeing suspicious attempted log-ins for their account. Many users are sharing that they've either received emails from Nintendo with notices of log-ins from new devices, or even some that say their saved payment information was used to purchase V-bucks in Fortnite without their authorization. While Nintendo hasn't confirmed or denied as to whether or not there was a data breach or if there's a problem unfolding, it would be wise to make sure your account is secured. You can do so by resetting your password, checking out if there's been an unauthorized log-in attempt by looking at your history, removing your linked PayPal or Credit Card accounts, or turning 2-Step Verification on for your Switch account, which Nintendo themselves recommended just last week.

Nintendo is now aware of the problem and is "investigating the situation". They again recommend that users turn on 2FA.

EDIT: One of our users is conducting a poll to see who has been affected. You can fill it out here.

 

[DANTENDO]

I don't think so.

Crazy lol I think he was looking for a yes or a no

 

[xabier]

i think nintendo has been hacked far worse than we relised i would run an AV scan for Keyloggers on your pc's if randomly generated passwords are being cracked that easily i suspect more is in play

You need to close all the previously opened sessions/locations after changing the password.

 

[godreborn]

Crazy lol I think he was looking for a yes or a no

can't give him one. lol I don't have my account linked, and I've bought A LOT from the eshop.

 

[micp]

Just checked and luckily I have nothing suspicious.

I did turn 2FA straight on though!

 

[spotanjo3]

Not surprised and same old news. I never left my information on our Switch. I dont used the online and no password provided on Switch. The offline and no login at all. I am 100 percent fine. The same for PS4. I dont put information in there at all. OFFLINE only. I dont buy digital games anyway. Not interested. A physical card and disk only.

Also I am using PayPal, yes, but I never left credit card information on PayPal at all. After I order the stuff then I removed my credit card from PayPal until I put account again for order. I always do that for over 10 years and never have a problem. Do not leave credit card on the information permanently. Removed it from the online once you done your order things.

The same for my iPhone XR. No, I dont used 2 step verifications. And I dont liked 2 step verifications. Its annoying and pain and for what ? WASTE MY TIME. And I absolutely know that it is NOT going to help.

A 100 percent safe is not to leave value information PERMANENT on your consoles, portables, and mobile at all. NEVER!

 

[Shiranui-san]

Hope Nintendo send their ninjas this time to track hackers down.
This is way more serious stuff than some insiders leaking game news, I guess...

 

[spotanjo3]

Hope Nintendo send their ninjas this time to track hackers down.
This is way more serious stuff than some insiders leaking game news, I guess...

LOL!. All companies always track hackers down and it is not going to resolve the problem. The hackers are always find a way and are always here to stay no matter what. The technology are the reason it sucks because of hackers existed. Without technology and hackers will not be existence anymore.

 

[pcgeek52]

Criminals are getting into these accounts more frequently due to a very high demand for the Switch currently in the US paired with the Animal Crossing Release. They can sell the accounts with specific games or sell the accounts with the CC attached which will net them a higher amount. It is also not uncommon to see a console sold as pre-loaded with games all from these purchased accounts. Enabling 2FA is a great step in the right direction to a secure account. Also harder passwords, while they stink to type in, will also go a very long way, they are using brute-force attacks to gain their way into your account. Nintendo could lock accounts requiring intervention by the owner, after say 15 failed attempts to help the situation.

 

[Mikey242]

This happened to me about a month ago now. I noticed two transactions of about 100 euros on my PayPal were used to pay for Fortnight credit via my Nintendo account. I contacted PayPal and they said they couldn't help since the transactions were authorized by me (definitely not, never even played Fortnight). I then contacted Nintendo and they said they would investigate. A couple days later and thankfully I had a full refund. Since my Nintendo account is pretty old I never enabled 2-step which I would normally do so I immediately enabled it once I was aware and I recommend everyone do the same.

 

[KingVamp]

Base on this thread, looks like simply changing passwords isn't going to cut it. Luckily, I have never saved any important info, even if something did happen.

 

[spotanjo3]

This happened to me about a month ago now. I noticed two transactions of about 100 euros on my PayPal were used to pay for Fortnight credit via my Nintendo account. I contacted PayPal and they said they couldn't help since the transactions were authorized by me (definitely not, never even played Fortnight). I then contacted Nintendo and they said they would investigate. A couple days later and thankfully I had a full refund. Since my Nintendo account is pretty old I never enabled 2-step which I would normally do so I immediately enabled it once I was aware and I recommend everyone do the same.

I am glad that you got resolved issues and get your refund back but I hate having to tell you that 2-step will not resolve it. It might be today but in the near future then it will be of no used and worthless. I just mentioned above #107 about my experienced.

Base on this thread, looks like simply changing passwords isn't going to cut it. Luckily, I have never saved any important info, even if something did happen.

Same here. Look at my #107.

 

[altorn]

I get these password reset and login attempts on MANY of my accounts like Facebook, Gmail, etc.

 

[Clydefrosch]

So how does 2fa work on Nintendo?
Like, a mail with an additional code?

 

[juandiego1993]

My account was accessed by someone in France I changed my password and I haven't logged in since then!

 

[gabisenk]

unlinked my payment option, hope that works out for the best

 

[|<roni&g]

Knew this would happen. One of the several reasons I didn't buy a switch was because of the paid online, I would never trust Nintendo with any of my bank info.
And some morons who seem like they work for tendo, argued in favour of paid online saying foolish things like "what about MS and Sony?"
Get rid of the online pay wall and make it a points system where you purchase the code & enter it for downloadable games etc & make online free as it should be. It being only $20 isn't the point, it's the added inconvenience of setting it up that we shouldn't have to go through

 

[GbaNober]

mine was accessed from Area51

 

[chartube12]

Just remember if you got hacked and they used your money, Do Not Try For A Refund! Nintendo will delete your account after refunding you. It’s in their ToS. Several youtubers were warned by NoA and NoE. As a result the youtubers are now out 100s of dollars hackers used for frontnite. It is very scummy for nintendo strip you of things you actually paid for. the backlash on the Nintendo forums was extreme last week. Unfortunately Nintendo’s response was to delete all the complaints. They got their money, so they couldn’t careless about their costumers. Nintendo is very anti-consumer. This situation shows it.

 

[Benja81]

Knew this would happen. One of the several reasons I didn't buy a switch was because of the paid online, I would never trust Nintendo with any of my bank info.
And some morons who seem like they work for tendo, argued in favour of paid online saying foolish things like "ms awhat about and Sony?"
Get rid of the online pay wall and make it a points system where you purchase the code & enter it for downloadable games etc.

Nintendo online is only $20 for a whole year, and you can purchase a pre-paid card to pay for it

 

[duwen]

All these "I was accessed from X..." posts... pretty sure you weren't - any hacker not using a vpn deserves the inevitable prison time they'll get.