And people have the will to fight for their customer rights.
Monopoly console online services should evolve from Wild West of now to transparent system with well defined rights and responsibilities of every participant.
I wonder why anyone will be against this.
The problem is that console makers have a "Business Model". That business model is basically this:
1) Take a hit on the hardware sales price
2) Make up for it on exclusive licensing to use that hardware.
Consumer rights, (which I strongly support, btw) would require that the second part of that business model become de-facto broken, because said consumer rights would grant the end user the power to run whatever software they want on that hardware. Because the user can select which software, they can also select who to get the software from, and how to install it. This means the concept of exclusive licensing is totally shot, destroying the business model.
Because it destroys the business model, the console makers and their associated publishing studios act like you just suggested eating babies, or committing genocide, if you so much as breathe a word that SOUNDS like you want to force them to stop having exclusivity through consumer protection laws.
Personally I think they should charge the actual price, plus a modest margin for profitability on the initial sale of the console, then play the role of the "Premiere" publishing group. (If you want the BEST stuff, it is published through us, because literally NOBODY knows this console's capabilities like WE do, and the tools we supply using our licensing are the best tools you can use to develop for this console--- That kind of angle.) However, that approach makes them much less money, and does not get their dicks hard like exclusive licensing, (or even more cock-hardening for them, "Console Exclusives!") and so they dont want to consider it--- to the point where they will often times assert that "NO! CANNOT DO!" even though it works, and has worked JUST FINE on the PC market for decades.
The current fight is not over "OMG! FORCE NINTENDO TO UNBAN MY CONSOLE SO I CAN KEEP PIRATING!!"
The current fight is over "Nintendo should not have the legal right to lock the boot loader, encrypt the eMMC, coopt the processor to perform secret cryptographic handshakes to prevent outside development, etc--- because the hardware itself is a physical object, which the end user can choose to use in whatever fashion the end user wants--- And likewise, the capability to ban a console permanently restricts the capacity to refurbish the unit and resell it to other people second hand, in violation of the principle of first sale."
See also, how "Right to Repair" would kick nintendo in the balls super hard, because the proposed legislation would prohibit nintendo from being an exclusive repair and servicing endpoint. (EG, any shade-tree hacker with the appropriate knowhow and a copy of a legitimate and unmodified firmware image, free of pirate or other objectionable material, has legal right to repair a banned console, and nintendo then has no legitimate reason to keep that console banned if it is sold to another person.)
But, there are people who love to conflate one with the other, because they dont understand, or do not WANT to understand, the real issue underneath.