Guys, guys, I know it's cool to hate on EA and Origin, but... but... well, Origin did something better than Valve. Much better.
"Surely you can't be serious?" you implore.
"I am serious," I reply. "And I'm not quoting Airplane."
Meanwhile, at Valve HQ...
Now, there's a few caveats. For the time being, this policy only applies to EA titles, and refunds may be denied in the case of special promotions or if they detect abuse of the system (like people speeding through a game and then trying to return it before the 24 hour deadline, for example). The FAQ also states that they can change these policies at any time if they so choose.
Still, for a service that's often ridiculed in gaming services, it's quite a step forward. Steam, the top dog, has no comparable system (but there's trading cards and levels, so, uh... there's that). Couple this policy shift with their recent Humble Bundle, and it seems that EA may no longer be Literally Hitler™. Perhaps they have finally ascended to Figuratively Goering status.
Honestly, this is a great move from EA, and I'm glad to see they're getting serious about challenging Valve. I love Steam as much as the next guy, but it needs some competition, and if EA wants to step up to the plate (insert Gaben joke here), more power to them. At the end of the day, it's the consumers that win big here.
And geeks say all Origin stories suck.
"Surely you can't be serious?" you implore.
"I am serious," I reply. "And I'm not quoting Airplane."
The EscapistEA have just launched "The Great Game Guarantee" initiative for its Origin digital distribution platform, which offers full refunds of any EA digital purchases for unsatisfied customers. From the F.A.Q: "The Great Game Guarantee allows you to return EA digital game downloads (PC/Mac) purchased on Origin for a full refund within 24 hours after you first launch the game, within seven days from your date of purchase or within seven days from the game's release date if you pre-purchased/pre-ordered, whichever comes first."
Meanwhile, at Valve HQ...
Now, there's a few caveats. For the time being, this policy only applies to EA titles, and refunds may be denied in the case of special promotions or if they detect abuse of the system (like people speeding through a game and then trying to return it before the 24 hour deadline, for example). The FAQ also states that they can change these policies at any time if they so choose.
Still, for a service that's often ridiculed in gaming services, it's quite a step forward. Steam, the top dog, has no comparable system (but there's trading cards and levels, so, uh... there's that). Couple this policy shift with their recent Humble Bundle, and it seems that EA may no longer be Literally Hitler™. Perhaps they have finally ascended to Figuratively Goering status.
Honestly, this is a great move from EA, and I'm glad to see they're getting serious about challenging Valve. I love Steam as much as the next guy, but it needs some competition, and if EA wants to step up to the plate (insert Gaben joke here), more power to them. At the end of the day, it's the consumers that win big here.
And geeks say all Origin stories suck.