I just wanted to drop by, and say, how STUPID Square Enix's account management system is.
Like I'm part of the FFXIV beta test right? So for me to access it..I gotta log in via Tester Forum...login doesn't work...sooo I go to the "secure accounts" website to check whats up with my account if I've been given access or not...lol..."ID or Password is incorrect"....and I'm 100% sure I know my ID and Password since I was on it this morning.
So I went through forgot password...20 or so times....successfully updated password each time, answering security question and D.O.B each time....and each time I've successfully done it, I've given the system at least 10 minutes to "update itself" and i try to log in again, nope....incorrect ID or Password lol....and by now I know they're right, since my ID is my email or my nickname (have tried both), and I've updated password, and I couldn't have been able to do so if my email was wrong....Contacted customer support, and you know what they tell me?
In my email all i said was i needed to access FFXIV Tester Forum, but it said i couldn't log in, and i went to secure.square-enix.com to check on my status and what's going on and (what i told you at beginning of the post).
and they send me that..................lol....................having such a great day.....flat tire on the way to work, forgot debit card and credit card on my table in room so no food for a 9hr shift selling phones to ghetto people, neighbour's dog took a dump all over my stairs leading to my front door (which i asked him to clean up and he did...but still), xbox 360 got red ring of death, ps3 got the yellow light of death, AND to top it all off...iPhone 4 froze so i restart it and all my contacts are gone....
Yeah...so...just wanted to drop by and inform everyone of how stupid Square Enix is, let a load off my chest while checking up on some 3DS updates....lol sorry for the long winded post folks....
I'm gona pop in some Indiana Jones on Blu Ray....lets hope the Blu Ray player is having a good day lol.
anyone else having an exciting day?! or have encountered this problem with Square
Like I'm part of the FFXIV beta test right? So for me to access it..I gotta log in via Tester Forum...login doesn't work...sooo I go to the "secure accounts" website to check whats up with my account if I've been given access or not...lol..."ID or Password is incorrect"....and I'm 100% sure I know my ID and Password since I was on it this morning.
So I went through forgot password...20 or so times....successfully updated password each time, answering security question and D.O.B each time....and each time I've successfully done it, I've given the system at least 10 minutes to "update itself" and i try to log in again, nope....incorrect ID or Password lol....and by now I know they're right, since my ID is my email or my nickname (have tried both), and I've updated password, and I couldn't have been able to do so if my email was wrong....Contacted customer support, and you know what they tell me?
Dear Customer,
Regarding your request for support. Please find your answer below.
We apologize for the confusion in regards to this issue. When attempting to access the FINAL FANTASY XIV: A Realm Reborn Beta Tester Forums, you will be unable to use your email address as the ID. You will need to use your SQUARE ENIX ID, please login to http://secure.square-enix.com and refer to the top of the page.
Thank you for contacting the SQUARE ENIX Support Center.
In my email all i said was i needed to access FFXIV Tester Forum, but it said i couldn't log in, and i went to secure.square-enix.com to check on my status and what's going on and (what i told you at beginning of the post).
and they send me that..................lol....................having such a great day.....flat tire on the way to work, forgot debit card and credit card on my table in room so no food for a 9hr shift selling phones to ghetto people, neighbour's dog took a dump all over my stairs leading to my front door (which i asked him to clean up and he did...but still), xbox 360 got red ring of death, ps3 got the yellow light of death, AND to top it all off...iPhone 4 froze so i restart it and all my contacts are gone....
Yeah...so...just wanted to drop by and inform everyone of how stupid Square Enix is, let a load off my chest while checking up on some 3DS updates....lol sorry for the long winded post folks....
I'm gona pop in some Indiana Jones on Blu Ray....lets hope the Blu Ray player is having a good day lol.
anyone else having an exciting day?! or have encountered this problem with Square