[re bank]I had to phone them up (at 4am no less) and answer a bunch of questions like "Have you ever lived with anyone with this name", "What's the age range of this person you know", "Have you ever lived in one of these areas", and then do the payment again.
You think that's bad. I once had to answer the date I opened my bank account! Of course I had no clue so couldn't proceed. Had to phone them back and try again with a different set of questions.