Sometime ago my laptop kept crashing on me, it's done so about 5 times now. It's even done it on the start up screen. No virus and I barely wrong much on it except skype, music, or/and small game.
How old is the laptop, what model is it, what CPU has it got and what graphics does it have? These bits of information can give us a good idea of what can go wrong in a laptop to cause crashing. Depending on the age, it could be everything.
If you have a little more knowledge of computers, it would also help to upload the crash dump file generated each time the laptop crashes.
Could you be more specific in turns of specs? Or you could find your laptop model, google that, and give us a link to the official HP page for it.How old is the laptop, what model is it, what CPU has it got and what graphics does it have? These bits of information can give us a good idea of what can go wrong in a laptop to cause crashing. Depending on the age, it could be everything.
If you have a little more knowledge of computers, it would also help to upload the crash dump file generated each time the laptop crashes.
Not really old, just bought it a couple weeks ago. An HP Laptop with AMD Vision and Windows 7 64 bit on it and a AMD Cpu.
Could you be more specific in turns of specs? Or you could find your laptop model, google that, and give us a link to the official HP page for it.How old is the laptop, what model is it, what CPU has it got and what graphics does it have? These bits of information can give us a good idea of what can go wrong in a laptop to cause crashing. Depending on the age, it could be everything.
If you have a little more knowledge of computers, it would also help to upload the crash dump file generated each time the laptop crashes.
Not really old, just bought it a couple weeks ago. An HP Laptop with AMD Vision and Windows 7 64 bit on it and a AMD Cpu.
I don't have good experience with HP. The last HP laptop I had was AMD too and it overheated and turned off from just watching youtube videos in the lowest quality.How old is the laptop, what model is it, what CPU has it got and what graphics does it have? These bits of information can give us a good idea of what can go wrong in a laptop to cause crashing. Depending on the age, it could be everything.
If you have a little more knowledge of computers, it would also help to upload the crash dump file generated each time the laptop crashes.
Not really old, just bought it a couple weeks ago. An HP Laptop with AMD Vision and Windows 7 64 bit on it and a AMD Cpu.
yes because that's a helpful solution.....Try putting an industrial fan under your laptop to suck the heat away from the laptop, either your fan has quit or it is because you have an amd processor which runs hotter than an intel processor
I don't have good experience with HP. The last HP laptop I had was AMD too and it overheated and turned off from just watching youtube videos in the lowest quality.How old is the laptop, what model is it, what CPU has it got and what graphics does it have? These bits of information can give us a good idea of what can go wrong in a laptop to cause crashing. Depending on the age, it could be everything.
If you have a little more knowledge of computers, it would also help to upload the crash dump file generated each time the laptop crashes.
Not really old, just bought it a couple weeks ago. An HP Laptop with AMD Vision and Windows 7 64 bit on it and a AMD Cpu.
The Acer I got to replace it runs very cool, the temperature is literally 40C lower (no exaggeration)
The only thing I can suggest is to throw out the HP, I even RMA'd the HP laptop I had, they replaced the mainboard and it barely helped at all.
Of course, it's not guaranteed that your issue is related to heat. I suggest downloading CoreTemp or SpeedFan and monitoring temperatures regularly when using the computer, and you'll quickly find out if that's the issue. My old HP idled at 70C and got up to 100C+ quickly under load (it turned off at around that point). The Acer idles at less than 30C and goes up to about 70C under load. If your temperatures are around the same of my old HP you probably have the same issue.
If it's heat related, which it most likely is, there's probably not much you can do about it short of replacing the laptop with something else.
Generally a bad fan/cooling system is the problem but seeing as the laptop is only a few weeks old it doesn't seem likely it's the fans.
When it crashes, is the bottom relatively hot (hotter than normal?) Does it sound as if the fans are blowing? Does it look as if the fans are dusty? If so buy some compressed air and clean them out. If you google Speedfan and install that you should be able to control your fan speeds, and while doing that you can also monitor the temperature as well. If all of these things seem fine, it's either a software problem (like a virus or malware) or faulty hardware (such as the CPU or RAM).
TBH, i cant find anything wrong with this.... Somebody know whats the problem?Here's the system information, sorry it took so long to get.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DUSKYELAP-HP
System Manufacturer Hewlett-Packard
System Model HP 2000 Notebook PC
System Type x64-based PC
Processor AMD E-350 Processor, 1600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.34, 7/27/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Japan
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name DuskyeLap-HP\DuskyeLap
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.60 GB
Available Physical Memory 1.50 GB
Total Virtual Memory 5.21 GB
Available Virtual Memory 3.90 GB
Page File Space 2.60 GB
Page File C:\pagefile.sys
Can you explain what it does when it crashes?
Blue screens?
Freezing (nothing is loading, maybe blue circle thingy where mouse cursor should be, mouse can still move...)
Freezing (nothing is moving, mouse doesn't move, etc...)
Sudden Turn offs
Does it plugged in or out or both?
Hold down the windows sign (the one next to either ctrl or alt and it is not the function key) and press R. You should see the run command come up, type in devmgmt.msc and you will be on the device manager screen. Any yellow triangles?
Update the BIOS, HDD firmware, chipset, etcc....