PS5 locked in safe mode and won't update

[Nikaia-Repair]

Hello guys,

I just recieved a ps5 that normalement only needed a software reinstall.
The issue is that it boots in safe mode and won't update.
When I try the Update option, i get su-101601-9 error code and it tells me to reinstall full software.
When i use the full reinstall package, i get an error su-101337-5, and it restants 2 times, same error, then shuts down.
I don't know what could be wrong as it's my 1st ps5, but I absolutely can't reinstall the software...
I already tried every option from safe mode, nothing changes.
Does anyone know what the issue could be?

Thanks by advance

 

[Samraku]

From what I've seen recently everywhere,

for certain it was:
- the ssd controller
- the blueray player
Or
- The Bios chip

Have you tried reading UART to see if it gives error codes?

 

[Nikaia-Repair]

From what I've seen recently everywhere,

for certain it was:
- the ssd controller
- the blueray player
Or
- The Bios chip

Have you tried reading UART to see if it gives error codes?

I returned the console to the seller finally... didn't want to take too much risks, it was too expensive to take hours on it to make it work.
Thanks however for your answer

 

[Nikaia-Repair]

Hello again guys !

I finally did not send it back to the guy that sold it to me, as it's in FW 4.50 and probably jailbreakable, i wanted to try everything to make it work.

I did an UART diagnose that returned no errors (error code FFFFFF - No error)...
I changed the bios of the console for a bios from a Digital PS5, to ensure the disk drive was not the issue; it didn't work.
It seems that everyhing is fine, but the console won't update, I don't get it... any expert on these products have an idea?

thanks by advance !

 

[stetofix]

Can3Fix had a PS5 with the same Update error code (su-101337-5) and replaced the ssd controller to fix this problem.

 

[Nikaia-Repair]

Can3Fix had a PS5 with the same Update error code (su-101337-5) and replaced the ssd controller to fix this problem.

Yeah I've already seen his video, the thing is i don't have any error codes that he has, so i'm not sure about reflowing a bga component without being sure it's the one causing the issue...

 

[Micolash]

you can try the following: use a different usb drive, try both FAT 32 or EXFAT formats, use a different usb port.

 

[stetofix]

Yeah I've already seen his video, the thing is i don't have any error codes that he has, so i'm not sure about reflowing a bga component without being sure it's the one causing the issue...

I wouldn't reflow. I would change the ssd controller ic.

 

[Nikaia-Repair]

you can try the following: use a different usb drive, try both FAT 32 or EXFAT formats, use a different usb portI

I already tried on every port with every compatible USB format... none of these work.

I wouldn't reflow. I would change the ssd controller ic.

You would do it even with no UART error on the component? I'm kinda desperate to make it work right now, i might try this...

 

[stetofix]

There are many errors which can appear and don't cause a error code which the southbridge register as error.
If Can3Fix had the same error code and solved it with changing the ssd controller ic, I would give it a try.

 

[Nikaia-Repair]

There are many errors which can appear and don't cause a error code which the southbridge register as error.
If Can3Fix had the same error code and solved it with changing the ssd controller ic, I would give it a try.

i'm going to try that. I'll update if it did work or not !

 

[PriteshJha27]

I am facing similar error and no options work for me. @Nikaia-Repair - did you get the solution?

 

[Jayro]

The PS5 isn't even that old, how are people already breaking them?

 

[linuxares]

The PS5 isn't even that old, how are people already breaking them?

The PS5 is made of hope and dreams. They apparently can suddenly self kill itself.

 

[Nikaia-Repair]

I am facing similar error and no options work for me. @Nikaia-Repair - did you get the solution?

Hey, nope, i've tried changing the SSD controller but it still doesn't work. I'm kinda lost here ...

 

[MrMoriarty]

Silly answer but could it be the hardrive it self ,have you tried a new harddrive

 

[Nikaia-Repair]

Silly answer but could it be the hardrive it self ,have you tried a new harddrive

there is no hard drive in a PS5

 

[MrMoriarty]

there is no hard drive in a PS5

It doesn't sorry I thought it had a 1tb SSD harddrive
O yea there on the Board that's crazy

 

[Nikaia-Repair]

It doesn't sorry I thought it had a 1tb SSD harddrive
O yea there on the Board that's crazy

yeah they made it really hard to fix if something is wrong with the SSD

 

[boxochi]

Hey, nope, i've tried changing the SSD controller but it still doesn't work. I'm kinda lost here ...

as i said pm me on telegram i will help you,there is more options for this problem after changing ssd controller
id: @IR_S0LDI3R