Hundshamer's Hard Mod

On February 24, 2016, I attempted to install arm9 loader hax on my o3ds. It went well until actually installing it. I'm not sure what went wrong (I suspect the NAND restore that happened without the tool or the recommended guide at the time telling me about). Whatever the case, I got a blue-screen brick. Unrecoverable without a hard mod. So I ask @hundshamer to do it. He replied pretty quickly, saying he charges $25 for a restore or $40 for a hard mod (not too long after I saw reports of $50) plus $7 return shipping (plus the $6.80 it took for me to ship it). He also said his usual turnaround was 3 weeks. It seemed like a good deal at the time: $54 + 3 weeks to revive a console I killed. And so, I sent my 3DS in the mail and used Google Wallet to give him the $47. He confirmed he recieved my 3DS just two days later, on February 26, 2016.

During the 3 weeks, I would occasionally ask how it was coming.

March 2, 2016
UniqueGeek said:
Sorry to bother you. Judging by your profile messages, you're getting a lot of business.

You said your turnaround has been about 3 weeks, so does that mean you expect to have my 3DS to be finished on the 18th, or do you not know for sure yet?

hundshamer said:
I plan on sooner. I have a week without work, and my wife is going out of town with her mom to visit family. I have to get up early all week too, so I can get the kids off to school. I plan on clearing up my backlog, and shortening my turnaround. I had a move, surgery, and a new job, put me behind. That week will help me bring it back down to a week if at all possible.

March 4, 2016
UniqueGeek said:
If you finish it before March 15th, could you send it to this address:
[address removed]
I'm going to be out of town for a week, and if it's sent to the address I included with my 3DS when I'm not able to get to it, it'll drive me crazy.

hundshamer said:

March 9, 2016
UniqueGeek said:
Any progress?

hundshamer said:
On the line, yes.

UniqueGeek said:
Do you have an ETA?

[qupte=hundshamer]I'm hoping sometime within this and next week. I want 90% or them out.[/quote]

March 17, 2016
UniqueGeek said:
Any progress?
hundshamer said:
Much. I should have the mojority done over the next 2-3 days.

March 25, 2016
UniqueGeek said:
How's it coming? It's been in your possession for 4 weeks, when do you think it will be finished?

March 26, 2016
hundshamer said:
The line is moving.

April 1, 2016
UniqueGeek said:
I can understand that you're busy, but it's been 5 weeks, and I'd like to know if you have an ETA on my 3DS. If not, could you tell me about how many 3DS's are in front of mine in line, and how many you complete per day/week?

April 2, 2016
hundshamer said:
It is like 3rd in line right now.
hundshamer said:
It is 3rd in line.

And now he hasn't even read my PMs, including an important one. On April 25, 2016, I gave him a different address to ship to, and he hasn't read it yet. Since then he's been posting exclusively on his profile page, giving vague updates that we're not entirely convinced are true anymore. The evidence seems to indicate he's been lying.

Chris Randall said:
I have likely waited the longest and I can not be any more infuriated at the stalled progress. As of Feb 3rd 2016, hundshamer has held my 3DS hostage. He promised on multiple times that its complete and ship the following Monday. This went on for weeks on end. I have tried to give him the benefit of the doubt many times, but in the end, this shows carelessness and disregard on his part.

The only indication that anyone's actually received theirs back is @breakingspell.
breakingspell said:
Reporting in, I shipped two consoles on March 12th and paid extra to have one of them done within a week. I finally received them back on April 23rd, and we negotiated a partial refund. Our guy did follow through in the end, but it was not a pleasant transaction in the least, probably one of the last times I do business without conducting research first.
breakingspell said:
Something compels me to keep returning to hundshamer's page to see how much worse this has gotten. I can confirm that in a Skype conversation with hunds, he pointed out that the only reason my consoles shipped that day was because I'd paid extra, but they'd supposedly been done for at least 2 weeks before that. A lot of his stories didn't add up, they became a trickle of excuses.
breakingspell said:
Hunds did deliver in the end, but that's after I'd filed a claim against the Google Wallet payment I'd sent. I'd advise doing the same, especially people that have been waiting since February, this is ridiculous.

hundshamer's most recent status is:
hundshamer said:
I do have a few done, and will try to add to that before I go to the post office on Monday. Thanks for the support.
However, he hasn't been online since Sunday, May 8 at 12pm, so either he doesn't plan on telling anyone he's sent their 3DS's, or he's flat out lying.

I suppose I can give him another week or two. After all, as of May 3rd:
hundshamer said:
I did say that I am busy with finals too, yes? Sometimes the wrong bookmark gets clicked. I am not answering personal PM ATM. I am not accepting new orders yet either. I am not trying to be rude, but if you knew how many PM's I have right now. Most of them are can you do a mod or is my mod done yet. I am working on them as I can. Finals are next week, and they are taking precedence as of right now.

If the underlined bit is true, that makes his exams this week. However, more communication would be nice. In order to respond (or at least read his customers' PMs), it would take, what, an hour?

Anyway, hopefully this documents most of the troubles his customers are going through. Waiting over 11 weeks (7 more than initially indicated) for mods to be completed, and being kept in the dark.
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Back in 2009 over on laserpointerforums something similar happened with a guy called Darkarmyofone. The guy had a really good reputation. He sold laser parts and would take custom orders from people for laser builds, but all of a sudden he just became unreliable and ended screwing over a bunch of people. I bought from him once, but he sent my item. The guy got banned, but he went on to another forum.

I think this is gonna turn out different, though.
 
Hundshamer is going full time now, and finished his exams, and is actively reaching out to solve customers' problems. There shouldn't be any more issues from now on. It's all a matter of patience.
 
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@endoverend Yeah, it looks like you're right. I just checked his profile and he says mine is ready to go!
 
Hundshamer still hasn't contacted me, even though he's working mods full-time and mine's been 3rd in line for over a month.

But that's not why I'm posting. Last week I reported him to see how the mods would respond. This was their response:
lr7hHVL.png

I think they're trying to be funny, but it seems a little odd that they would say this.
 
@UniqueGeek It's not odd at all. It's none of their business. They're running a forum, not a marketplace.
 
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I still don't understand why there would be a 3 to 4 month back log.... For a backlog like that, you would need 100+ consoles coming in a week.
 
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Here's my recent PM to him:
Bobesh8 said:
First of all, I'm sorry if I was constantly PM'ing you in the past few weeks. :sad: I know real life was getting in the way of your mods, and I have been respecting that.
Second, where is my 3DS in line? You're gonna have to ship it back unmodded if you are not modding it back in playable form, because if you don't... :cry: Bye Bye 3DS forever. I don't want to have to use an O3DS that isn't mine, 'cause I might end up bricking that one.

Thanks for listening to how I feel about my N3DSXL not being back very soon. Please reply, please.:sad:
 
I sent hundshamer an email, threatening to file a Google Wallet dispute if he continues to ignore me.

If that doesn't work, I may change my signature to "HUNDSHAMER STEALS 3DS'S" or something similar, in huge letters, until I get my console back.
 
That was fast. It sounds like he has a lot of boxes, and it's hard to match addresses to GBAtemp usernames.
 
I'd hope @hundshamer would be more than willing to comply with return requests. However, I can see his side of things. Real life can and WILL get in the way of A LOT of things. Sometimes it just can't be helped. On one hand, it took about two months before I got my system back the first time. I sent it back to have some things done to it.

On the other? Up to 3-4 months is a bit out there. I hope that whatever issues he may or may not be facing are resolved in his favor. I just don't see him stealing or scamming anybody.
 
I just dropped by his.profile, he mentioened something about a sound off to figure out whos consoles to send back as they have been mixed up.. how does this happen? You open a console, mod it, repack, apply shipping label, move on to the next. Good luck with all waiting. Also, he mentioned something about having to go to thr post office to ship them...bs, the post office will pick them up, from your front door if you put in the request. I know, i do it all the time and its free.
 
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I didn't see him mentioning that they have been mixed up. Just asking who he had promised already that their consoles were shipping (probably because they weren't actually done but he wants to get them finished first to save some face). I, however, do not like his latest post that he won't be able to ship out all of the consoles he has done because some people have requested refunds. That should have no bearing on a service that I've already paid for.
 
But no worries, I didn't request a refund.
I'm just expecting my system to return in playable form as soon as possible.
I'm afraid to email him, though.
 
I'm still trying to give him the benefit of the doubt even though this has been a ridiculous amount of time. Now that he's on break, if this continues for another month (which would put me at 4 months), I will be at my breaking point. I'm hoping everything gets sorted in the next 2 weeks, but if it doesn't, I don't know.
 
I've been without it for 2-3 months I think...
But I understand.
I wouldnt go to conclusions yet...
 
Oh, I'm not worried about him stealing it or anything of that sort. I'll receive it eventually, but I'm not going to wait 6 months, that's just ridiculous at that point. I've read some past users stating that you have to stay on him because he gets lazy about them sometimes.
 
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I mean he wouldnt want 2 damage property of others + He may need to get some more tools, I mean something like the MicroSD adapter... + I understand situations like this...
 

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