Windows 10 Insider Preview black screen with cursor

[sp3off]

Okay...

Take a screenshot about which monitors you have available please.

 

[Lacius]

2006...

Try by updating the driver and taking (again) Generic PnP Monitor, I'm sure there is a more recent one.

No, the Generic PnP Monitor driver is going to be an OS driver, and the OS drivers are always labeled as 2006. This is completely normal, and it's not the problem. The alert is only because of Safe Mode.

@smileyhead Did you ever disable your startup programs?

 

[smileyhead]

@smileyhead Did you ever disable your startup programs?

Nope. Will try right now.

 

[Lacius]

Nope. Will try right now.

Do you know how to disable your startup programs?

 

[smileyhead]

Do you know how to disable your startup programs?

Task Manager, right?

 

[Lacius]

Task Manager, right?

Yes, go into Task Manager, go to Startup, select everything for now (you can re-enable some of them later), and disable them all one by one. Then, reboot your computer.

 

[sp3off]

No, the Generic PnP Monitor driver is going to be an OS driver, and the OS drivers are always labeled as 2006. This is completely normal, and it's not the problem. The alert is only because of Safe Mode.

@smileyhead Did you ever disable your startup programs?

Yeah, but still I'm pretty sure you can change OS-preinstalled monitor drivers.

 

[smileyhead]

It didn't help. :-/

 

[Lacius]

Yeah, but still I'm pretty sure you can change OS-preinstalled monitor drivers.

Your monitor driver is also the OS driver.

It didn't help. :-/

If you've followed all of my advice, then I'm out of ideas. I also have no idea what you have and haven't done to the computer, so it's hard to troubleshoot. If I were you, I would do a clean install of the OS.

 

[sp3off]

Your monitor driver is also the OS driver.


If you've followed all of my advice, then I'm out of ideas. I also have no idea what you have and haven't done to the computer, so it's hard to troubleshoot. If I were you, I would do a clean install of the OS.

Yeah, but if @smileyhead 's monitor driver issue wasn't status-related at all and was really faulty ?

Or else it can be a virus, idk.

EDIT: @Lacius , or Driver Magician messed up with something on the comp.

 

[Lacius]

Yeah, but if @smileyhead 's monitor driver issue wasn't status-related at all and was really faulty ?

Or else it can be a virus, idk.

If the monitor works in Safe Mode, then it's likely not faulty.

@smileyhead If you haven't done so, do a virus scan using Malwarebytes. You could also run sfc /scannow in an elevated command prompt. I doubt they're going to help, but if you've uninstalled and reinstalled your display drivers, disabled startup programs, etc., then my only real suggestion is to do a clean install of your OS.

 

[sp3off]

If the monitor works in Safe Mode, then it's likely not faulty.

@smileyhead If you haven't done so, do a virus scan using Malwarebytes. You could also run sfc /scannow in an elevated command prompt. I doubt they're going to help, but if you've uninstalled and reinstalled your display drivers, disabled startup programs, etc., then my only real suggestion is to do a clean install of your OS.

. It launches Windows "VGA-like" monitor drivers at Safe Mode, and not the actual monitor you will see when it boots normally. So it's most likely a monitor driver issue or a driver conflict.

 

[Lacius]

EDIT: @Lacius , or Driver Magician messed up with something on the comp.

We used Driver Magician after the problem started, not before. Driver Magician was also only used to scan drivers, not download anything.

. It launches Windows "VGA-like" monitor drivers at Safe Mode, and not the actual monitor you will see when it boots normally. So it's most likely a monitor driver issue or a driver conflict.

That's not the same thing as having a faulty monitor. Also, I believe you might be conflating display adapters and monitors. In Device Manager, the Generic PnP Monitor will display the OS driver from 2006, regardless of whether or not one is in Safe Mode. That's not the same thing as one's display adapter, which I've suggested be uninstalled as a matter of troubleshooting.

 

[smileyhead]

"Resetting this PC 17%"

 

[sp3off]

We used Driver Magician after the problem started, not before. Driver Magician was also only used to scan drivers, not download anything.


That's not the same thing as having a faulty monitor. Also, I believe you might be conflating display adapters and monitors. In Device Manager, the Generic PnP Monitor will display the OS driver from 2006, regardless of whether or not one is in Safe Mode. That's not the same thing as one's display adapter, which I've suggested be uninstalled as a matter of troubleshooting.

Hmm, okay.

And probably yeah, I always think that monitor = driver due to the driver being called like this.

 

[Lacius]

"Resetting this PC 17%"

There may be remnants of your previous setup after doing a PC reset on Windows 10 (e.g. drivers). If I were you, I'd backup my important files, format the drive, and do a truly clean reinstallation if resetting your PC doesn't work.

 

[smileyhead]

Good news! The reset is done, and that same build now booted without any problems!
I have no idea what made it not work before, but it's good now.

Also, funny thing, none of my programmes were uninstalled except for Chrome. Gotta try and force that Edge, Microsoft, ey?

 

[sp3off]

Good news! The reset is done, and that same build now booted without any problems!
I have no idea what made it not work before, but it's good now.

Also, funny thing, none of my programmes were uninstalled except for Chrome. Gotta try and force that Edge, Microsoft, ey?

Well glad that it now works for you !

Edge is considered to be "the fastest web browser" loool

 

[Deleted User]

um

View attachment 102060

I already have v385.69 installed.

Enable Windows Installer in services.msc

Oh fixed. Noic. But If you disable some services, never disable Windows Installer. That will deny 90% of drivers and stuff from being installed.