First, I'd like to begin by saying that if this is in the wrong section, it'd be appreciated if a mod would redirect it to the correct place. Thanks. Second, my computer required a factory reboot to restore its installation of Windows. During this process, it failed and ended up in a loop, stating that it needs to be restarted to continue, bringing up the same message each time. So, my dad called up what I believe to have been Toshiba (he got the number) and they charged us a fee of $150+tax for a copy of Windows 7 Ultimate. So, then I let them access another computer via TeamViewer, and they downloaded a torrent for Windows 7 Fully Activated. (If I'm allowed to post the full name, I can.) What I'd like to know, is it normal for a company to do this? (Charge money to download a torrent I could have easily done myself.) I know I'm being a little skeptical (probably too much), but I just want to know now if there's anything fishy about what they did. Thanks for any help on the issue.