used Wii U - reset parental controls code

Discussion in 'Wii U - Nintendo Network' started by Sebix, Apr 7, 2018.

  1. Sebix
    OP

    Sebix Newbie

    Newcomer
    1
    Apr 7, 2018
    Poland
    Hi,

    I bought a used Wii U and can't access to the Parental Controls Menu to obtain the inquiry numer and get master key. Only options i have is to login on last owner account (i don't have password) or add new one, but when i try to make new account it ask me to give the parental code. On other post's i read that you need to go to the Parental Menu and click "i forget" or something like that but i don't see anything like that.
     
  2. Hoppy

    Hoppy GBAtemp Regular

    Member
    3
    Sep 15, 2015
    United States
    Fluffy Island
  3. Sebix
    OP

    Sebix Newbie

    Newcomer
    1
    Apr 7, 2018
    Poland
    yeah but i don't have inquiry number and don't know how to get it (i can't access to parental menu) besides calling to nintendo but in europe they work only from monday to friday, i tried US support but they can't help because it's EU region console.
     
  4. NesGamer90

    NesGamer90 Newbie

    Newcomer
    1
    Aug 27, 2018
    Chile
    Santiago, Chile
    Same problem here, I'm from Latin America, Chile, but I doubt they will help me in Nintendo if the console is second-hand.
     
  5. Shimorei

    Shimorei Newbie

    Newcomer
    1
    Sep 11, 2018
    Canada
    Copied from a post on Reddit:

    1. Get your inquiry code (you recieve it when you mess up the PIN 3 times and the secret question 3 times).
    2. Enter the 10-digit inquiry code on mkey generator
    3. You will recieve a 5-digit master key PIN
    4. Go and enter it on your Wii U when prompted
    5. You now have access to your Parental Controls. 5 (optional). Make your PIN easier to remember
     
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