Apple The apo store hates me... Please help!

Team_Subspace

Citizen Marsalevsky
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I have a visa gift card registered as a credit card on my ipod tough 4g and i recently ran out of money on it and now i'm having a problem... Every time i try to buy even a free app, i can't, and i have no idea how to delete the info... How can i delete the card info so i can buy my app (facebook)??
 
You could probably go to settings--->general---->reset

Then try resetting settings. Don't pick the second one which erases your iPod completely.
 
Da Mafia said:
Settings > Store > View Apple ID > Payment Info > None?
Thats what I'm trying to fix... There's no option for "no payment"
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I have googled for quite a while and have found no solution... there's no "none" option even on my laptop's itunes... It used to be there before adding the card. I checked out my purchase history and it says that I owe $7.79
unsure.gif
So I can't do anything at all pretty much...
 
Team_Subspace said:
I have googled for quite a while and have found no solution... there's no "none" option even on my laptop's itunes... It used to be there before adding the card. I checked out my purchase history and it says that I owe $7.79
unsure.gif
So I can't do anything at all pretty much...

You should contact Apple's Support Team as it appears that your credit information is either locked or something.
 
You do it via iTunes.

iTunes Store -> Click your Apple ID -> Then account info. ->Payment info -> Credit card info -> None

Something like that.
 
AFAIK the "none" option is only there when first creating your account. I had trouble trying to find it as well.
 
The problem is you owe money ($7.79) to Apple. They won't let you do anything in the App Store until you pay that off.
 
The best you can do is get a pre-paid iTunes Gift Card and put that into your account. The correct amount will be automatically deducted.
 

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