The apo store hates me... Please help!

Discussion in 'iPhone, iPod & iPad' started by Team_Subspace, May 28, 2011.

  1. Team_Subspace
    OP

    Team_Subspace Citizen Marsalevsky

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    I have a visa gift card registered as a credit card on my ipod tough 4g and i recently ran out of money on it and now i'm having a problem... Every time i try to buy even a free app, i can't, and i have no idea how to delete the info... How can i delete the card info so i can buy my app (facebook)??
     
  2. FlashX007

    FlashX007 GBAtemp Maniac

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    You could probably go to settings--->general---->reset

    Then try resetting settings. Don't pick the second one which erases your iPod completely.
     
  3. Team_Subspace
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    Team_Subspace Citizen Marsalevsky

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    That worked on everything but my problem...
     
  4. Da Mafia

    Da Mafia GBAtemp Regular

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    Settings > Store > View Apple ID > Payment Info > None?
     
  5. Team_Subspace
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    Team_Subspace Citizen Marsalevsky

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    Thats what I'm trying to fix... There's no option for "no payment" [​IMG]
     
  6. FlashX007

    FlashX007 GBAtemp Maniac

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    The option should be in App Store. I always get it when I buy something.
     
  7. Team_Subspace
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    Team_Subspace Citizen Marsalevsky

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    I have googled for quite a while and have found no solution... there's no "none" option even on my laptop's itunes... It used to be there before adding the card. I checked out my purchase history and it says that I owe $7.79 [​IMG] So I can't do anything at all pretty much...
     
  8. doyama

    doyama GBAtemp Maniac

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    You should contact Apple's Support Team as it appears that your credit information is either locked or something.
     
  9. iFish

    iFish Slower than a 90s modem

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    You do it via iTunes.

    iTunes Store -> Click your Apple ID -> Then account info. ->Payment info -> Credit card info -> None

    Something like that.
     
  10. Team_Subspace
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    Team_Subspace Citizen Marsalevsky

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    Ok, I just sent an e-mail to apple...
     
  11. Team_Subspace
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    Team_Subspace Citizen Marsalevsky

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    That was my whole problem... There isn't that option.
     
  12. Arras

    Arras GBAtemp Guru

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    AFAIK the "none" option is only there when first creating your account. I had trouble trying to find it as well.
     
  13. Smartpal

    Smartpal The Guitar Guy

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    Wow, Apple should really fix this.
     
  14. Dangy

    Dangy GBAtemp Maniac

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    The problem is you owe money ($7.79) to Apple. They won't let you do anything in the App Store until you pay that off.
     
  15. dib

    dib GBAtemp Advanced Maniac

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    Interesting...I learned something new today.
     
  16. Slyakin

    Slyakin See ya suckers

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    The best you can do is get a pre-paid iTunes Gift Card and put that into your account. The correct amount will be automatically deducted.