Gaming Teal Mask Issues

[Chicken0895]

Just wondering if I'm doing something wrong here. When I try to start Pokemon Violet after buying Teal Mask, it says it has to check that I can play it. If I am not connected to the internet, I get "Unplayable downloadable content or update data was found. Connect to the internet to check software status".

I let it check but it did not clear either of these messages. What do I do so I can play without a continuous internet connection, or is this some kind of online-only DLC?

 

[Srg07]

Hello,

I had a different issue in Scarlet but maybe it can help you. I was able to start the game, fully updated to 2.1.0 but did not receive Jacq(Cinio)'s call at start.
First of all, make yourself sure you've purchased at the eShop the right version, as there are DLC for Scarlet and for Violet, both are different in the store. Then check you are on version 2.1.0 of the game, and also up-to-date on your switch firmware.

As the cause of the problem is different, please disregard this comment, and see below posts. I leave it under the spoiler tag just in case it can help someone with the same issue I had.

Spoiler

If nothing of this works, I did something similar to this:
Ensure you have a good connection first, then go to settings, data management, violet -> delete program (this will require you to take the cartridge out, and will NOT delete your savegame, as your switch will tell you).
Then you can insert the cartridge again, go to the eShop and find the Pokemon Violet + DLC bundle pack, and scroll down until the Teal Mask banner, it will appear with a Bought tag. Press it and it will allow you to download the data related to the DLC.
When it finishes, press + button and install updates via internet.

The DLC is not online-only, I hope you can solve it!

 

[Deleted member 194275]

Just wondering if I'm doing something wrong here. When I try to start Pokemon Violet after buying Teal Mask, it says it has to check that I can play it. If I am not connected to the internet, I get "Unplayable downloadable content or update data was found. Connect to the internet to check software status".

I let it check but it did not clear either of these messages. What do I do so I can play without a continuous internet connection, or is this some kind of online-only DLC?

its an account thing. Set "primary console" on the account you got the DLC.

this is the official way to do it: https://en-americas-support.nintend...the-primary-console-for-your-nintendo-account

If you are on CFW use the linkalho application instead, it will work within seconds.

 

[Hayato213]

Just wondering if I'm doing something wrong here. When I try to start Pokemon Violet after buying Teal Mask, it says it has to check that I can play it. If I am not connected to the internet, I get "Unplayable downloadable content or update data was found. Connect to the internet to check software status".

I let it check but it did not clear either of these messages. What do I do so I can play without a continuous internet connection, or is this some kind of online-only DLC?

Is your system set to primary console?

 

[Chicken0895]

Thanks all, that was it! I didn't know a "primary console" was even a thing, since I only ever had one console until recently lol.

 

[SoraNoize]

Can someone guide me for CFW? I've linked my account via linkalho, reinstalled the updated & dlc, but still no prompt when I run the game. Am I doing something wrong?

 

[Hayato213]

Can someone guide me for CFW? I've linked my account via linkalho, reinstalled the updated & dlc, but still no prompt when I run the game. Am I doing something wrong?

You don't need to link an account for pokemon

 

[Axido]

Thanks all, that was it! I didn't know a "primary console" was even a thing, since I only ever had one console until recently lol.

There's even more to primary and secondary consoles. You can play content you bought on two consoles simultaneously, on your primary and your secondary Switch console. You can play your content with any account on the primary console. On the secondary one you can only play content with the account that bought it. Consequently, you can play the same content using the account that bought it on your secondary Switch while playing the same content using a different account on your primary Switch.
My gf and I are making use of this a lot. Sometimes it makes it more viable to buy multiplayer games on the eShop, as we only need to buy the game once, while we'd have to buy two cartridges in order to play together otherwise.

 

[SoraNoize]

You don't need to link an account for pokemon

The prompt still doesnt appear for me despite that. Not sure what I'm doing wrong. Could it be a problem with the DLC file?

 

[Hayato213]

The prompt still doesnt appear for me despite that. Not sure what I'm doing wrong. Could it be a problem with the DLC file?

What prompt?

 

[SoraNoize]

What prompt?

Supposedly, Jacq will contact you after the game loads (provided you've done the tutorial section already), but I didn't get the prompt and Jacq isn't seen in the school lobby.

 

[Hayato213]

Supposedly, Jacq will contact you after the game loads (provided you've done the tutorial section already), but I didn't get the prompt and Jacq isn't seen in the school lobby.

DLC is post game not tutorial section.

 

[SoraNoize]

DLC is post game not tutorial section.

Even so, the Jacq still isnt calling me, so I cant access the dlc.

 

[Hayato213]

Even so, the Jacq still isnt calling me, so I cant access the dlc.

You sure you have all the files, anyway I was wrong it seem like you just need to finish the first day of school arc.

 

[Srg07]

Even so, the Jacq still isnt calling me, so I cant access the dlc.

Check the spoiler in #2. I had that same issue, and doing that allowed me to receive Jacq call.