Sold 3DS but NNID still present

Discussion in '3DS - Console, Accessories and Hardware' started by TheJinKazama, Nov 24, 2014.

  1. TheJinKazama
    OP

    TheJinKazama Advanced Member

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    Nov 20, 2011
    Hello,

    I recently sold my 3DS online after formatting it. I received an email stating that my password for my NNID had been reset and I checked with the buyer who said he was trying to take the console online. I still use this NNID with my Wii U so I can't give him my username and password to remove it, can I do it remotely?

    Thanks
     
  2. shinkodachi

    shinkodachi On permanent leave

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    Formatting it should've done the trick, though. Ask the buyer to format the system again just in case.
     
  3. TheJinKazama
    OP

    TheJinKazama Advanced Member

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    Nov 20, 2011
    Thanks for your reply. He says he has tried formatting it again but the NNID is still on the console. Any idea about what else to try?
     
  4. hundshamer

    hundshamer GBAtemp Advanced Maniac

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    Call Nintendo customer Service with both serial numbers and any info proving who you are (like CCN you used to purchase content, contents purchased, etc.