Problems with Cable Modem

Discussion in 'Computer Hardware, Devices and Accessories' started by TwinRetro, Jun 15, 2012.

Jun 15, 2012

Problems with Cable Modem by TwinRetro at 4:37 AM (431 Views / 0 Likes) 2 replies

  1. TwinRetro
    OP

    Global Moderator TwinRetro Don't start nothin', Won't be nothin'

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    So, over the last few days, my internet connection has been cutting out CONSTANTLY, and after much experimenting, trouble-shooting, and process of elimination, it is in fact NOT my router (yay!), but it is my cable modem. I have a Linksys CM100 cable modem, and I have the log files here...



    [​IMG] Time Priority Description
    1970-1-1 0:0:27 warning ToD request sent - No Response received
    1970-1-1 0:0:30 notice TLV-11 - unrecognized OID
    2012-6-14 20:12:42 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out
    2012-6-14 20:12:44 error DCC-ACK not received
    2012-6-14 20:12:55 critical No Ranging Response received - T3 time-out
    2012-6-14 20:13:25 critical Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
    2012-6-14 20:13:25 critical DCC aborted unable to communicate on new upstream channel
    2012-6-14 20:13:31 critical UCD invalid or channel unusable
    2012-6-14 20:13:40 critical No Ranging Response received - T3 time-out
    2012-6-14 20:13:56 notice TLV-11 - unrecognized OID

    And I have the Upstream/Downstream stats here...

    Startup Procedure


    [​IMG]
    Startup Procedure




    Status

    Comment
    Acquire Downstream Channel 837000000 Hz Locked
    Connectivity State OK Operational
    Boot State OK Operational
    Security Enabled BPI+

    Downstream Channel



    Lock Status Operational
    Modulation 256QAM
    Channel ID 125
    Provisioned Rate 300 kbps
    Symbol Rate 41879.195 Ksym/sec
    Downstream Power -1.0 dBmV
    SNR 37.0 dB

    Upstream Channel



    Lock Status Operational
    Modulation 16QAM
    Channel ID 1
    Provisioned Rate 300 kbps
    Symbol Rate 2560 Ksym/sec
    Upstream Power 42.0 dBmV


    Just wondering if anyone would be able to tell me what the hell is going on.
     
  2. Rydian

    Member Rydian Resident Furvertâ„¢

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    Sounds like either a signal/cable issue, or something on the ISP's end.
     
  3. Randamin

    Member Randamin GBAtemp Regular

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    Be best if you post this in a more specialized forum about networking though in your situation the first thing to try is calling your ISP since you are paying every month and rightfully deserve proper customer service.
     

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