Hardware Problems with Cable Modem

TwinRetro

Former Staff
OP
Former Staff
Joined
Aug 29, 2008
Messages
6,256
Trophies
0
Age
38
Location
Hiatus Hell
Website
yourmom.com
XP
4,603
Country
Djibouti
So, over the last few days, my internet connection has been cutting out CONSTANTLY, and after much experimenting, trouble-shooting, and process of elimination, it is in fact NOT my router (yay!), but it is my cable modem. I have a Linksys CM100 cable modem, and I have the log files here...



UI_04.gif
Time Priority Description
1970-1-1 0:0:27 warning ToD request sent - No Response received
1970-1-1 0:0:30 notice TLV-11 - unrecognized OID
2012-6-14 20:12:42 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out
2012-6-14 20:12:44 error DCC-ACK not received
2012-6-14 20:12:55 critical No Ranging Response received - T3 time-out
2012-6-14 20:13:25 critical Received Response to Broadcast Maintenance Request, but no Unicast Maintenance opportunities received - T4 timeout
2012-6-14 20:13:25 critical DCC aborted unable to communicate on new upstream channel
2012-6-14 20:13:31 critical UCD invalid or channel unusable
2012-6-14 20:13:40 critical No Ranging Response received - T3 time-out
2012-6-14 20:13:56 notice TLV-11 - unrecognized OID

And I have the Upstream/Downstream stats here...

Startup Procedure


UI_04.gif

Startup Procedure




Status

Comment
Acquire Downstream Channel 837000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+

Downstream Channel



Lock Status Operational
Modulation 256QAM
Channel ID 125
Provisioned Rate 300 kbps
Symbol Rate 41879.195 Ksym/sec
Downstream Power -1.0 dBmV
SNR 37.0 dB

Upstream Channel



Lock Status Operational
Modulation 16QAM
Channel ID 1
Provisioned Rate 300 kbps
Symbol Rate 2560 Ksym/sec
Upstream Power 42.0 dBmV


Just wondering if anyone would be able to tell me what the hell is going on.
 

Randamin

Well-Known Member
Member
Joined
Feb 1, 2010
Messages
252
Trophies
0
Age
28
Location
Laredo, TX
XP
238
Country
United States
Be best if you post this in a more specialized forum about networking though in your situation the first thing to try is calling your ISP since you are paying every month and rightfully deserve proper customer service.
 
General chit-chat
Help Users
  • No one is chatting at the moment.
    KenniesNewName @ KenniesNewName: https://youtube.com/shorts/0PLynroGlRs?feature=share