I ordered the Supercard DSTWO for Nintendo 3DS, DSi (XL), DSi v1.4.4 on November 21st from NDSiCARD. The last update I received was November 24, 2012 Processing Your payment has been received ,delivery will be arranged as soon as possible! Thank you… I ordered from them because many people here said they were trustworthy. However, after e-mailing them 3 times asking for help, I am starting to get worried. I realize that if they have shipped my item, it's coming from overseas, so it might not be here yet. However, I don't know that they shipped it and I am getting rather frustrated with the lack of a simple e-mail response. Any advice/ opinions? I am teetering close to filing a fraud claim with my card - just wanted to check around here to see if anyone else had similar experiences.