Order mess up

[kilq]

If the problem you speak of is the message "awaiting payment", see here: http://gbatemp.net/index.php?showtopic=220393

thats not my problem, ive made my payment but shoptemp has no record of my order

Did you ever submit a support ticket?

yeah i did 4 days ago and i havnt heard anything back

 

[Reecey]

I ordered a DSITWO card as well and mine says awaiting payment too, but I would give them 24hrs before it registers so dont worry to much, I dont think there going to rip us off. Just be a little patient, the DSITWO card wont be available yet for dispatch for about a few weeks anyway so hold tight I say.

 

[KendoKhan]

maybe the orders aren't going thru all the way because its a pre order and ,once stock is in they will give the order confirmed email? i think it say something to that effect on the bottom of the page.

PRE-ORDERS: The Supercard DSTWO is currently available for pre-orders only, the dispatch date was not revealed yet but we expect it to be in the coming weeks. If you purchase this product now, you will be notified as soon as we can confirm the dispatch date! You may also subscribe to our newsletter to make sure to receive the latest information about the SCDSTWO. Note that the image above is of the Supercard DSONEi and is not indicative of the product.

 

[Ace Gunman]

I ordered a DSITWO card as well and mine says awaiting payment too, but I would give them 24hrs before it registers so dont worry to much, I dont think there going to rip us off. Just be a little patient, the DSITWO card wont be available yet for dispatch for about a few weeks anyway so hold tight I say.

maybe the orders aren't going thru all the way because its a pre order and ,once stock is in they will give the order confirmed email? i think it say something to that effect on the bottom of the page.

I said this in another topic:
QUOTE(Ace Gunman @ Apr 11 2010, 11:27 AM)

I just wanted to notify you all that "Awaiting payment" does not mean that you haven't paid or that it hasn't registered your payment. It's simply the default state before an order is processed according to the ShopTemp team. If you are concerned about the amount of time, remember that it is still a weekend and that pertains to different business hours.

 

[tajio]

Everything got fixed

YAY!!! Support tickets are awesome! I hope they fix this bug soon~