Nice customer support!

Discussion in 'Computer Games and General Discussion' started by david432111, Nov 14, 2009.

  1. david432111
    OP

    david432111 GBAtemp Advanced Fan

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    Jul 17, 2008
    Denmark
    The usb reciever for my logitech mouse broke a few weeks back(Was my own fault, it got bent). So I decided to see if I could order a replacement reciever,
    I called logitech and they said that they didn't have it(Of course they didn't the mouse was 2 years old). BUT then they said that the would send me a NEW mouse!
    Even though it isn't covered by warranty!
    So yesterday I recieved it, it's a Logitech Lx8.

    It's a full size mouse(My old one was a small laptop one), it's comfortable and I really like it.
    That's what I call good customer service! [​IMG]
     
  2. triassic911

    triassic911 Burst Mode

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    Yes, Logitech is known for their good products and support. My cousin got a free mouse from them as well in a similar problem as yours.
     
  3. Frederica Bernkastel

    Frederica Bernkastel WebPerf and PWA advocate; @antoligy on Twitter

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    Jan 31, 2008
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    No-one really cares.​

    yeah, the thing with customer service, people only care if its extremily shit, and in terms of that there is already a winner: TheTechGuys
     
  4. UltraMagnus

    UltraMagnus hic sunt dracones

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    their product support is good yes, unfortunately the quality of their products tends to be so shoddy that you need to use it....
     
  5. mattsaysfooey

    mattsaysfooey Advanced Member

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    Dec 13, 2007
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    Yeah I bought a logitech USB cam awhile back and the god damn driver/firmware have uber interference. Blows static all the time conflicting with other hardware. Mic performance on it is garbage.
    This Optical Dynex mouse I am using has white out, slurpee, rockstar and something that looks like .....food on it. Works fine lmao Has seen many a CTF matches works great. Maybe clean it.....