Nice customer support!

Discussion in 'Computer Games and General Discussion' started by david432111, Nov 14, 2009.

  1. david432111

    david432111 GBAtemp Advanced Fan

    Jul 17, 2008
    The usb reciever for my logitech mouse broke a few weeks back(Was my own fault, it got bent). So I decided to see if I could order a replacement reciever,
    I called logitech and they said that they didn't have it(Of course they didn't the mouse was 2 years old). BUT then they said that the would send me a NEW mouse!
    Even though it isn't covered by warranty!
    So yesterday I recieved it, it's a Logitech Lx8.

    It's a full size mouse(My old one was a small laptop one), it's comfortable and I really like it.
    That's what I call good customer service! [​IMG]
  2. triassic911

    triassic911 Burst Mode

    May 9, 2007
    United States
    NYC, USA
    Yes, Logitech is known for their good products and support. My cousin got a free mouse from them as well in a similar problem as yours.
  3. Frederica Bernkastel

    Frederica Bernkastel WebPerf and PWA advocate; @antoligy on Twitter

    GBAtemp Patron
    Frederica Bernkastel is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    Jan 31, 2008
    United Kingdom
    No-one really cares.​

    yeah, the thing with customer service, people only care if its extremily shit, and in terms of that there is already a winner: TheTechGuys
  4. UltraMagnus

    UltraMagnus hic sunt dracones

    Aug 2, 2007
    their product support is good yes, unfortunately the quality of their products tends to be so shoddy that you need to use it....
  5. mattsaysfooey

    mattsaysfooey Advanced Member

    Dec 13, 2007
    United States
    Yeah I bought a logitech USB cam awhile back and the god damn driver/firmware have uber interference. Blows static all the time conflicting with other hardware. Mic performance on it is garbage.
    This Optical Dynex mouse I am using has white out, slurpee, rockstar and something that looks like on it. Works fine lmao Has seen many a CTF matches works great. Maybe clean it.....