MTP Driver Installation Problem (GS3)

Discussion in 'Mobile Phones and Media Players' started by Joe88, Aug 10, 2012.

  1. Joe88
    OP

    Joe88 [λ]

    Member
    11,593
    2,819
    Jan 6, 2008
    United States
    NYC
    I cant browse my S3's files from my computer because every time I hook it I get a message that the MTP driver failed to install
    I tried samsungs official drivers for this phone on their site, nothing
    the driver included with the kies software, also the same result

    I am running win 7 32 bit
    I tried every USB port on the computer, 4 different usb cables, rebooting the phone and computer
    and nothing has worked, anybody know what it wrong?

    my A500 works fine with MTP and a galaxy nexus also worked with mtp with no problems so not sure why this is a problem
     
  2. Originality

    Originality Chibi-neko

    Member
    5,341
    780
    Apr 21, 2008
    London, UK
    When you plug the S3 into the computer, do you set the device to flash drive mode?

    By default, I don't think android mounts it's storage (flash or mSD) until you tell it to.

    ...I'll edit next time I plug my phone into my PC to detail exactly what it does by default, and how to get it working.
     
  3. Jamstruth

    Jamstruth Secondary Feline Anthropomorph

    Member
    3,456
    185
    Apr 23, 2009
    North East Scotland
    Android 4 auto mounts it. It uses MTP storage so that the app storage and normal storage can be unified.
     
  4. Joe88
    OP

    Joe88 [λ]

    Member
    11,593
    2,819
    Jan 6, 2008
    United States
    NYC
    I solved it a like a day after I posted this but never posted back
    the drivers that samsung issued are what caused it, uninstalling the drivers and letting windows use install it works (although some stuff like usb modem drivers wont work but im not concerned by that) I can access the file system now