Microsoft Promises to be Honest and Straightforward

[WiiCube_2013]

Microsoft Game Studios vice president Phil Spencer said that Microsoft could have done a better job handling information regarding the Xbox One last summer, following the console's reveal.
The Xbox One announcement last May was surrounded by confusion regarding the console's always-online requirements and used game policy. Microsoft later reversed the daily online check-in and used game restriction policies in June, in response to consumer criticism. At a presentation at SXSW in Austin, Texas yesterday, Spencer said Microsoft didn't effectively convey its message to consumers.
"I look at last summer and that wasn't a high point for me, coming out of the announcement of Xbox One and E3, where I thought our messaging around what we believed in was confused –– mainly by us," Spencer said during the presentation with Spike TV's Geoff Keighley, as recorded by YouYube user gerrenlaquint.

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"I learned a ton last summer as a leader of our groups and in our company about being true to your core vision around what a product is, not being confusing, and frankly, when you're going to say something to a consumer that might put them off, it's better to just be direct and honest, rather than trying to sugar-coat something that might be controversial," Spencer said.
Before the end of 2013, Microsoft sold 3 million Xbox Ones following the console's November launch. During that time, Spencer and other Microsoft executives and employees have attempted to be more active on social media, responding to customer questions and concerns, in an effort to better connect with fans.
"I'd rather deal with the controversy of what we're doing, and have an above-table conversation about that topic, rather than trying to sugar-coat it with some other news," Spencer said. "One of the reasons I wanted to be a little more active socially was because I knew the core of why we were in this industry was not an evil reason... It was to really delight consumers and build a great product that millions and millions of people would love."

Source: http://uk.ign.com/articles/2014/03/13/microsoft-plans-to-be-direct-and-honest-with-fans​

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They're apparently trying to be serious about being honest and direct.. er...​

 

[Hyro-Sama]

So basically . . .

 

[chavosaur]

Id Much rather a company come forward and admit their mistakes, and strive to make up for them, then to continue ignore fans and stay the same. So before all the Xbox One hate begins, hopefully everyone can recognize that as a company, they have learned from their mistakes and aim to please their dedicated fans.

 

[Gahars]

...How dare they?

 

[calmwaters]

I-I'm sorry guys; I can't substitute sympathy where there is none. I've never liked Microsoft's consoles; I don't care what they do with them either. I should've lived in Japan with the rest of the Poketards geeks Nintendonites hardcore gamers; they don't like Microsoft there either.

 

[VMM]

Excluding DRM and internet connection requirement were last minute changes,
it's no surprise there was a lot of confusion regarding those to the consumer.
Honestly, those were freaking horrible ideas, I don't know who the hell in Microsoft suggested these ideas,
if it's hard to compete with PS4 now, imagine what it would be if it had those two.

 

[DinohScene]

Microsoft and being honest.
I'm off celebrating Easter and Christmas at the same time!

 

[joelv6]

i think this is the biggest lie yet lol