Hardware Intel HD Graphics Driver Install Problems

[Tom Bombadildo]

One of my friends had that too with HD3000 (maybe it was 2000)
He chated on the Live Chat with Intel and got it fixed.
Go do that too!

That will probably be a last resort if I can't figure out what's stopping it from working. If I even bother fixing it really, since it'll only take a week and a half for my dedicated GPU to ship back.

 

[Tom Bombadildo]

Alright, just got home from work and tried a reboot. PC froze again, here's a link to the log that was created: https://www.dropbox.com/s/kd01qp8yv0w6zu6/ntbtlog.txt

Seems like it's not able to load the Intel HD drivers...

 

[Tom Bombadildo]

Used Intel's chat. They have no idea what's wrong, they just constantly suggested I do what I've already done in the beginning (install their latest drivers, install the motherboard manufacturers drivers, etc). I told them I suspected the graphics core itself is at fault, and they then tried to say my NVIDIA drivers for my GTX 650 was interfering with the Intel drivers. Tried uninstalling them, still nothing.


I just tried booting Linux Mint, and that wouldn't start up either. Which leads me to believe the graphics core in the CPU is faulty. Well, at least I know what the issue is...lol

 

[PityOnU]

Used Intel's chat. They have no idea what's wrong, they just constantly suggested I do what I've already done in the beginning (install their latest drivers, install the motherboard manufacturers drivers, etc). I told them I suspected the graphics core itself is at fault, and they then tried to say my NVIDIA drivers for my GTX 650 was interfering with the Intel drivers. Tried uninstalling them, still nothing.


I just tried booting Linux Mint, and that wouldn't start up either. Which leads me to believe the graphics core in the CPU is faulty. Well, at least I know what the issue is...lol

That sucks, bro. Well, at least you know.

 

[Tom Bombadildo]

Meh, 5-15 day turnaround for MSI's RMA, so it won't be too bad. And I still have my laptop.

Thanks for all the help though everyone