Hardware How many is too many?

[benno300]

I only got one little pixel which didn't work so I went backt to the Dixons where I bought it and they replaced it for a new one and said that they would send the old one back to Nintendo so they would get a new one too.

 

[Oceanborn712]

I think I read that up to 3 dead pixels are "tolerable" when it comes to smartphones (of other manufacturers obviously, I think the text I read was from Samsung), so I guess they'd have a similar guideline. But yea, when they're annoying just ask for a replacement and bug them till they give you one.

I'm currently sitting on a 3DS with a half-defective A button. It won't work when pressed in a certain angle, which is the normal angle I press when I play (and god damn it's annoying when you have to press 3-6 times until your Pokémon finally uses its move) and gotta send it back to Amazon US when I find the time.

 

[Deanoaka]

I had 2, quite noticeable in the center left of the screen. I rang Nintendo, they told me to take it back to HMV who would exchange it. They did and HMV said they send it back to Nintendo to get a replacement on their stock system.

Cheeky me though kept the Stylus!

 

[aiRWaLKRe]

This is my third 3DS from them, however, with each prior to it having been returned for the same issue. They explicitly stated that I could not make any further returns.

That's why you should of turned the third even the second one on, IN THE STORE!!!!!

I know any of the two monitors I have bought in the past that had a dead pixel that I returned I asked to have the second one opened in store and hooked up so I wouldn't have to come back again, that or give me my money back on the dead pixel unit. If they would refuse on either account then you get the manager.

I bought a dsi from gamestop and got home and the screen was a nick under the touchscreen on the lcd, took it back and the second one I opened in store and checked it out.

 

[_Chaz_]

1.

One dead pixel is too much for me, and I demand a replacement system if still under warranty.

 

[doyama]

http://www.nintendo.com/consumer/systems/d..._screen.jsp#dot

Nintendo will replace the screen if it's within the warranty period.

 

[awssk8er]

I'm not sure how dead pixels look on a stereo scopic screen, but on a regular screen, one is too many.

 

[Pippin666]

I did take back for a replacement my 3DS for 8 dead pixels aswell.

Pip'

 

[CherrySkitty]

One single dead pixel is unnaceptable >_>...

 

[MahouMaster]

Well I called them up today about the pixels and the strange marks, and the manager is seeing me tomorrow about it at 10:30. Eep.

 

[Evo.lve]

Really can you show us the building using google maps or a picture?

Nintendo Australia

Head Office Address

804 Stud Road
Scoresby VIC 3179

http://maps.google.com/maps?f=q&source...,207.39,,0,-0.1

Oh hey there Nintendo!

HOOO I imagine a nintendo building with a HUGE NINTENDO LOGO, not just a grey building.

Very few tech companies brand their buildings in Australia. That's more of a banking company thing to do around here.

Back OT: Nintendo IIRC is one of the few companies that consider dead pixels to be an actual problem. They should be able to replace it.