Help receiving Error Code: 005-5687

Discussion in '3DS - Flashcards & Custom Firmwares' started by john9871, Jun 12, 2017.

  1. john9871
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    john9871 Member

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    I'm receiving this error code 005-5687 whenever I try to download an update for any game title. This happens if I launch the game and try to update or go into eShop and attempt to update. It happens with game cartridges and installed cia games. Game titles load and able to play just unable to update them. Internet connection looks fine, I am able to surf the web via built-in web broswer. Connection test is successful gives me support code 120-00

    I just did a CFW install following the 3DS.guide with original system N3DS firmware 11.2U then I updated to 11.4U. Installed some cia games and turned off spotpass in friend list and system settings. I got a few "exception occurred error " and dumps when turning off spotpass and returning to home menu. I'm unable to upload crash dumps to the forums, it just says "There was a problem uploading your file."

    Thanks.
     
    Last edited by john9871, Jun 12, 2017
  2. GerbilSoft

    GerbilSoft GBAtemp Addict

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    Do you have a custom DNS set up to block Nintendo servers? If so, remove it.
     
  3. john9871
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    john9871 Member

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    I do not have custom DNS.
     
  4. daxtsu

    daxtsu GBAtemp Guru

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    Upload them in a zip file or something like that, or stick them on Filetrip (a sister site to 'Temp): https://filetrip.net/

    That said, Nintendo's site only has generic info about how it's just an error with connecting to the eShop, so check your DNS settings and maybe reboot your networking hardware like your router if necessary. There isn't maintenance or anything going on.

    https://www.nintendo.com/consumer/network/en_na/network_status.jsp
     
  5. Elgrosp

    Elgrosp Advanced Member

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    Well, I'm getting the same error ATM.
     
  6. john9871
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    john9871 Member

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    I just got An exception occurred:

    Processor: ARM11 (core 0)
    Exception type: data abort
    Current process: menu (0004003000008F02)

    R0 00000000 R1 00000001
    R2 00000000 R3 00000000
    R4 08024C48 R5 08024F48
    R6 08024E48 R7 08024F48
    R8 0035CC98 R9 00000005
    R10 00000000 R11 0032E50C
    R12 00000000 SP 0FFFFF60
    LR 00287358 PC 001ED430
    CPSR 60000010 FPEXC 00000005

    You can find a dump in the following file:

    (note: it matters I'm using a 128GB Samsung microsd (MB-MP128DA/AM) formated fat32, h2testw 1.4 reported zero errors)

    — Posts automatically merged - Please don't double post! —

    I tried uploading dumps in zip file to filetrip but it becomes a 0Kb file. So here is a mediafire link:

    https://www.mediafire.com/?n6ay9c3hvw5enf1
     
  7. Elgrosp

    Elgrosp Advanced Member

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    For me it vs working again. You should give it another try :)
     
  8. john9871
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    john9871 Member

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    Yes game title updates are now working. Maybe they took the update server offline for a bit.

    This still doesn't explain my exceptions occurred and dumps. Will wait for more info on that.