1st Problem: The only way I can go into the gateway menu is by bookmarking the page, clicking on the bookmark, and then holding L when the bottom screen is white. If I don't hold L it turns black then I have to hold the power button for about 10 seconds for it to shut down. If I put go.gateway-3ds.com as a URL, I get an error and I am sent to the home screen. 2nd Problem: When I get into the gateway menu and click boot gateway mode with the red card in the screen goes black and I have to hold the home button for 10 seconds as before. I am using gateway 3.2.2 on version 7.1.0-9U. Any suggestions?