Android Galaxy S II android.process.media issue?

[chris888222]

This is a pretty urgent issue and Samsung is shit in repairs.

Once I accidentally upgraded my GS2 to 4.0.3 ICS and every five minutes this weird "android.process.media stopped unexpectedly" came out.

It was so bad that the phone auto restarted itself a few times in less than 10 minutes.

I sent my phone to Samsung for repair (it took 6 days) and they told me they could fix this issue. Well, apparently not. This shit pops up again, but not as common. When I go to "applications" in settings it will still auto restart.

What is the issue? Is there a fix for this?
Thanks

 

[Tekken179]

Sounds like a bad upgrade to me.

Try wiping the phone and perform the upgrade / flash the latest firmware again.

 

[SifJar]

Is there no way you can reinstall whatever ROM you were on before? It seems to me that that might fix the problem.

 

[chris888222]

I'll try and do a master reset.

If it still fails, tomorrow I'll call up Samsung again.

They took my phone for 6 days and fixed NOTHING.

---

 

[chris888222]

Sorry for double post.

Problem still persists after system reset.

Darn. I'm really angry and loss now.

 

[SifJar]

Is there no way you can reinstall whatever ROM you were on before? It seems to me that that might fix the problem.

I dunno how to do that. I'm pretty noob in mobiles

It's a Samsung, so you should be able to flash a ROM with Odin I believe. (It's a piece of PC software). I don't have any experience with Samsung phones personally, but I have read a bit about them at various times and I believe this is how you would probably do it. You'd probably be better asking for help over at the XDA developers forum if you haven't already though.

 

[Jamstruth]

The problem with flashing a ROM is that its going to be hard for him to find the right build now. Samsung Firmwares are a confusing mess of a billion different regional builds with a code defining each one. In order to get the ROM to work with Kies (Samsungs' proprietary updating software) you need just the right region on your phone.

 

[iluvfupaburgers]

go to http://www.sammobile.com/ and download the rom for youre phone. you will have to use odin to put it though.

also, you could probably try CWM and delete cache, but not so sure about this

 

[shamiko_]

You can find stock Samsung roms in this thread at XDA. Just Ctrl+F 'ZSKF1' for the ROM

 

[Terminator02]

You could try fixing permissions and wiping cache and dalvik cache in ClockWork Mod if you have it. If that doesn't work then you could try wiping data (which is basically reformatting your phone, so back up first).

 

[yusuo]

I would just flash a custom rom, I had an S 2 and the stock firmware is shitty compared to what else is available.

Flashing a new firmware will fix all your issues, personally I used this one http://forum.xda-developers.com/showthread.php?t=1290468 and found it alot faster than stock ever was

 

[chris888222]

You could try fixing permissions and wiping cache and dalvik cache in ClockWork Mod if you have it. If that doesn't work then you could try wiping data (which is basically reformatting your phone, so back up first).

The problem is I did a master reset and same problem still surfaces.

Without Wi-Fi on the phone is still okay, but with Internet the error keeps coming.

 

[Jamstruth]

I've got an idea: Get the current firmware information from your phone (Build number etc.) and downloaded that firmware if you can. I.e. Reflash your current firmware. You should be able to find it at SamFirmwares.

Using ODIN is relatively straightforward. You need an OPS file for the GSII and the firmware (make sure you get the correct version of both of these there are many different variations of this phone). Generally your firmware will be ".tar.md5" file inside a zip or rar file. Tick the box in ODIN for 1 File flashing, select the ".tar.md5" file in the bottom file selection. Select your OPS in the top file selection. Perform a master reset on your phone then turn it off. Put the phone into download mode and plug it into your computer. ODIN should see it and then you can flash. ODIN will automatically reboot your phone (the first boot will take a long time). If your phone bootloops then pull the battery and boot into recovery mode where you should be able to perform another data reset (its possible some files are still hanging around).
Key Combos needed:
Recovery = Volume Up + Home + Power
Download Mode = VOlume Down + Home + Power

 

[chris888222]

I've got an idea: Get the current firmware information from your phone (Build number etc.) and downloaded that firmware if you can. I.e. Reflash your current firmware. You should be able to find it at SamFirmwares.

Using ODIN is relatively straightforward. You need an OPS file for the GSII and the firmware (make sure you get the correct version of both of these there are many different variations of this phone). Generally your firmware will be ".tar.md5" file inside a zip or rar file. Tick the box in ODIN for 1 File flashing, select the ".tar.md5" file in the bottom file selection. Select your OPS in the top file selection. Perform a master reset on your phone then turn it off. Put the phone into download mode and plug it into your computer. ODIN should see it and then you can flash. ODIN will automatically reboot your phone (the first boot will take a long time). If your phone bootloops then pull the battery and boot into recovery mode where you should be able to perform another data reset (its possible some files are still hanging around).
Key Combos needed:
Recovery = Volume Up + Home + Power
Download Mode = VOlume Down + Home + Power

I'll try it tomorrow since my dad is using this phone.

He is asking me to send a complaint letter to Samsung -__-

 

[Tom Bombadildo]

Before you do any of that, try this:

Go into Settings->Applications->Manage Applications
Find the Android Market
Hit "Force Stop"
Hit "Clear Cache"
Now hit back and find "Google Services Framework"
Hit "Clear Data"
Restart your phone.

If that doesn't fix it, you need to reinstall ICS while clearing Data, Cache, and Dalvik Cache. This can happen when you upgrade from a previous version of Android to a new one or vice versa. It's thought to be cause by incompatibilities by certain applications, so wiping everything and reinstalling should fix the issue.

 

[SifJar]

You could also try finding the "fix permissions" option in recovery menu and run it. I have read it can help some FC errors.

 

[chris888222]

Before you do any of that, try this:

Go into Settings->Applications->Manage Applications
Find the Android Market
Hit "Force Stop"
Hit "Clear Cache"
Now hit back and find "Google Services Framework"
Hit "Clear Data"
Restart your phone.

If that doesn't fix it, you need to reinstall ICS while clearing Data, Cache, and Dalvik Cache. This can happen when you upgrade from a previous version of Android to a new one or vice versa. It's thought to be cause by incompatibilities by certain applications, so wiping everything and reinstalling should fix the issue.

The prob is I did a whole master reset twice and it still happens.

Will try the steps out now though.

 

[chris888222]

It's no use, the phone always auto restarted when I hit "applications".

Besides, there's no manage icon.

 

[Jamstruth]

In ICS its just called apps. Then you just tap the all tab and find the apps you need and tap them to see the options

 

[chris888222]

Hey guys! Sorry for not updating but

I managed to fix it!

Thanks for all the help, really appreciate it.