1. chartube12

    OP chartube12 Captain Chaz 86
    Member

    Joined:
    Mar 3, 2010
    Messages:
    3,918
    Country:
    United States
    My switch froze. Just now. i undocked it and went to launch Zelda and it froze. It doesn't respond at all. What do i do?
     
  2. nero99

    nero99 GBAtemp Psycho!
    Member

    Joined:
    Sep 18, 2014
    Messages:
    3,098
    Country:
    United States
    Turn it off and back on?
     
  3. ItsKipz

    ItsKipz l33t hax0r
    Member

    Joined:
    Sep 9, 2016
    Messages:
    1,930
    Country:
    United States
    Heat it up, it must be really cold to freeze like that.
     
  4. TheCyberQuake

    TheCyberQuake Certified Geek
    Member

    Joined:
    Dec 2, 2014
    Messages:
    5,012
    Country:
    United States
    Have you tried turning it off and back on?
     
  5. Chizko

    Chizko GBAtemp Fan
    Member

    Joined:
    Jan 24, 2015
    Messages:
    306
    Country:
    Chile
    Same to me yesterday, the firt issue i see in my Switch, i just force to power off and done, in portable mode diconect the charger, unlock Switch, ran Zelda and freeze in Home Menu.
     
  6. osaka35

    osaka35 Instructional Designer
    Moderator

    Joined:
    Nov 20, 2009
    Messages:
    3,383
    Country:
    United States
    hold down power until it turns off. Give it a moment then turn it back on. If there's more of a problem than that, there be issues.
     
  7. chartube12

    OP chartube12 Captain Chaz 86
    Member

    Joined:
    Mar 3, 2010
    Messages:
    3,918
    Country:
    United States
    Holding down the power button didn't work. I contacted nintendo for support...was on hold for a solid 2 hours..they said they are aware of the issue and are working on a firmware updated to address it. Only thing i can do is let it sit until it's power dies completely
     
  8. linuxares

    linuxares I'm not a generous god!
    Moderator

    Joined:
    Aug 5, 2007
    Messages:
    8,935
    Country:
    Sweden
    Try resetting it?
     
  9. Chizko

    Chizko GBAtemp Fan
    Member

    Joined:
    Jan 24, 2015
    Messages:
    306
    Country:
    Chile
    Oh...i just hold the power button for 10-12 second.
     
  10. xile6

    xile6 GBAtemp Maniac
    Member

    Joined:
    Jan 15, 2006
    Messages:
    1,219
    Country:
    United States
    Yea let the battery die out. Also hold down the power button for about 5mins and see if that does anything. Remove joycons also.

    Sucks to have these problems but it happens with new devices. hopefully its just a firmware problem and not hardware.
     
  11. Nemix77

    Nemix77 GBAtemp Advanced Fan
    Member

    Joined:
    May 30, 2009
    Messages:
    851
    Country:
    Canada
    Nintendo going to fix a bunch of things upcoming firmware update, mine was considered a perfect Switch until it froze on me last night right after a soft power on from standby mode not charging.

    Also some games suffer from the Wi-Fi card pulling too many resources from the CPU, let's hope this is the case with Breath of the Wild and a fix will increase the frame-rates somewhat.

    PS. 15 seconds is needed for holding the power button to hard power off the Switch (taken from Nintendo's official support web-page for the Switch) however I just hold mine until it powers off (same difference).
     
    Yoni Arousement likes this.
  12. Wiisel

    Wiisel GBAtemp Maniac
    Member

    Joined:
    Dec 4, 2008
    Messages:
    1,310
    Country:
    I had this today after switching profiles, I tried holding the power button with no success until I undocked.
     
Draft saved Draft deleted
Loading...

Hide similar threads Similar threads with keywords - Frozen, switch,