After I got this phone first time for smartphone and I am pretty sure I post thread somewhere about message missing on my phone as app. After I take reset factory without tech support or need help that I didnt realize when someone told me use sms pro if message app is gone. Then Mobile Network is stop working. Mulit-message is stop send the picture and won't open the picture when friend of mine send me. Do I have to use reset factory or there is other way to solve this problem? Also I notice my number in my phone is right number. How I can get my number back than many zero on it like 000-000-9600. How I can my real number back?