Ordered three times from them, first two packages came exactly after two weeks, and third package came after two and half weeks, but there was one item missing (the most expensive part of the package, clear NDS Lite case) and there was a note that they just sold out all cases, and if they don't get it restocked within few days, I'll get my money back, I got that case just two days after (it means they sent that case two days after sending me first one)..So they proven as very reliable and fair seller..