dealextreme.com...

Discussion in 'General Off-Topic Chat' started by thieves like us, Jan 17, 2011.

Jan 17, 2011

dealextreme.com... by thieves like us at 2:35 PM (1,976 Views / 0 Likes) 14 replies

  1. thieves like us
    OP

    Member thieves like us chaos personified

    Joined:
    Jul 17, 2003
    Messages:
    1,057
    Location:
    left of the pond
    Country:
    United States
    I have 2 orders in with dealextreme.com [for console repair parts] that were placed back on dec 23rd and jan 3rd. and while I realise that the holidays have something to do with the delay, I do find it rather unacceptable that the 1st order (which was then separated into 2 orders by their fulfillment center) hasn't moved a bit since being accepted and dispatched back at the beginning of this month.

    this is the latest information for the 1st part of the order that was placed on 23 Dec.
    I don't remember ever having to wait this long for a parcel to make its way to the states before.
     
  2. Wabsta

    Member Wabsta you fight like a dairy farmer

    Joined:
    Apr 25, 2008
    Messages:
    2,485
    Location:
    SCUMM Bar
    Country:
    Netherlands
    I was going to say, aah, dealextreme has always had long shipping times. But this is pretty long indeed :S
    Maybe you could contact them?
     
  3. rikuumi

    Member rikuumi GBAtemp Advanced Fan

    Joined:
    Oct 2, 2008
    Messages:
    586
    Location:
    WA
    Country:
    United States
    stop whining I ordered one thing dec 16th and still haven't received it..
     
  4. thieves like us
    OP

    Member thieves like us chaos personified

    Joined:
    Jul 17, 2003
    Messages:
    1,057
    Location:
    left of the pond
    Country:
    United States
    I'll give it until the end of this week and if I still haven't seen an update with anything hitting u.s. customs then I'll contact them. I'm just a little anxious because I've had 2 DSi systems disassembled and sprawled out on the living room floor awaitiing the upper displays and kingdom hearts shell replacements for what seems a very long time.
     
  5. Julian Sidewind

    Member Julian Sidewind GBAtemp Regular

    Joined:
    May 17, 2009
    Messages:
    125
    Location:
    Canada
    Country:
    Canada
    DX always takes like a month from ordering to receiving. Same with Focalprice and ebay items from Hong Kong or China.
     
  6. gifi4

    Member gifi4 How am I a 'New Member'?

    Joined:
    Apr 21, 2010
    Messages:
    2,352
    Location:
    Melbourne
    Country:
    Australia
    Make use of their live support, I did that and got my order moved to express, for free! then I was happy to see it shipped out!
     
  7. bazamuffin

    Member bazamuffin RESIDENT DILF

    Joined:
    Feb 1, 2009
    Messages:
    2,036
    Location:
    Shmashmortion Clinic
    Country:
    United Kingdom
    I hear you on that!! I ordered spares last week of December and its scheduked for delivery end of this month. Mega pain, but it does save some pennies if you can wait
     
  8. Ritsuki

    Member Ritsuki ORAORAORAORA

    Joined:
    Mar 15, 2008
    Messages:
    1,217
    Country:
    Switzerland
    It's always the same thing if you order during Christmas-New year period.
     
  9. Shelleeson

    Member Shelleeson GBAtemp Advanced Fan

    Joined:
    Jan 30, 2007
    Messages:
    928
    Location:
    i'm here....silly.
    Country:
    United Kingdom
    i've contacted them and they refuse to acknowledge me i'm 4 parcels missing in total and it doesn't look like i'm getting any of them [​IMG]

    i really used to like them but not any more
     
  10. hankchill

    Member hankchill I Pwn n00bs.

    Joined:
    Nov 5, 2005
    Messages:
    2,344
    Location:
    Outer Space
    Country:
    Canada
    DX doesn't really have the best customer service either.

    I have 2 open tickets with them that I've gotten ignored on. It kinda sucks.

    Plus I just got something yesterday that I ordered on October 16th 2010. And it was broken.
     
  11. Joe88

    Member Joe88 [λ]

    Joined:
    Jan 6, 2008
    Messages:
    11,186
    Location:
    NYC
    Country:
    United States
    its best just to wait a month like others said

    it took 5 weeks for me when I ordered (and none of the stuff was out of stock or anything)
     
  12. betterman

    Newcomer betterman Member

    Joined:
    Jan 24, 2010
    Messages:
    32
    Country:
    United States
    Most shipping from China will be delayed because of the bad weather. Shipping to USA, Austrilia, UK/ Europe will be badddly delayed by the bad weather. Make sure that you place your order early. Chinese lunar new year holiday will begin from 25th, Jan. Most factory in China will stop to supply. Workers are very busy to buy ticket to go back home. Everything will be get normal after 10th, Feb.
     
  13. Shelleeson

    Member Shelleeson GBAtemp Advanced Fan

    Joined:
    Jan 30, 2007
    Messages:
    928
    Location:
    i'm here....silly.
    Country:
    United Kingdom
    i've been waiting since the first week in december, i think i've waited long enough
    one of the orders was placed on 12 november [​IMG] [​IMG] [​IMG]
    according to the tracking service they have been stuck in china for a month
     
  14. hankchill

    Member hankchill I Pwn n00bs.

    Joined:
    Nov 5, 2005
    Messages:
    2,344
    Location:
    Outer Space
    Country:
    Canada
    Do not trust the tracking. 3 packages that I've already received say that they are 'in office of outward departure' still in China. The tracking is unreliable and stupid.
     
  15. Shelleeson

    Member Shelleeson GBAtemp Advanced Fan

    Joined:
    Jan 30, 2007
    Messages:
    928
    Location:
    i'm here....silly.
    Country:
    United Kingdom
    there is no record of them entering britain and 1 package is destined for america [​IMG]
     

Share This Page