Hacking Can't update my Nintendo 2DS : error type generic

[GemSpark]

Hi, I have a problem with my 2DS. When I try to update via the console settings i got this error :

Error type : generic
Process ID : 19
Process name : am
Process title ID : 0x0004013000001502

Address : 0x00109392
Error code : 0xc86044d2

Press any button to reboot.

What should i do to resolve this problem ?