1. Buurmanzz92

    OP Buurmanzz92 Advanced Member
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    I have a question, my dock suddenly stopped working. I get a black screen when i put my switch in the dock. Now i still have a year warranty but my switch is hacked and banned. Will they still fix the issue under warranty ? Should i send in my switch and the dock or only the dock ? My switch still charges.
     
  2. thorasgar

    thorasgar Checkout my evil Soon-in-ator™
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    Idk if N will want the Tablet as well. Any chance you can test your tablet on a friend’s dock to make sure it is not a malfunctioning USB C port?
     
  3. Buurmanzz92

    OP Buurmanzz92 Advanced Member
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    I tested with a friend's dock. It seems like it's the switch itself.
     
  4. miesssiee

    miesssiee Advanced Member
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    I had some issues and this is what fixed it for me.

    1. Get Switch out of dock
    2. Remove all cables from dock
    3. Waite 2 minutes
    4. Put powercord in wall then in Dock
    5. Put TV on and then also connect HDMI to Dock
    6. Put Switch back in
     
  5. Buurmanzz92

    OP Buurmanzz92 Advanced Member
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    I tried that like 50 times it won't output video anymore
     
  6. tech3475

    tech3475 GBAtemp Addict
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    May seem silly but have you tried cleaning the connection?
     
  7. miesssiee

    miesssiee Advanced Member
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    Don't think this is it, but did you try another HDMI cable? Since it is charging..
     
  8. Buurmanzz92

    OP Buurmanzz92 Advanced Member
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    Yeah i tried cleaning it and tried another hdmi cable. Even tried it in a friends dock and even there it won't work.
     
  9. miesssiee

    miesssiee Advanced Member
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    Restart switch in OFW and see if it works
     
  10. Buurmanzz92

    OP Buurmanzz92 Advanced Member
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    Tried that allready still doesn't work
     
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