Hardware Broken Switch dock

[Buurmanzz92]

I have a question, my dock suddenly stopped working. I get a black screen when i put my switch in the dock. Now i still have a year warranty but my switch is hacked and banned. Will they still fix the issue under warranty ? Should i send in my switch and the dock or only the dock ? My switch still charges.

 

[thorasgar]

Idk if N will want the Tablet as well. Any chance you can test your tablet on a friend’s dock to make sure it is not a malfunctioning USB C port?

 

[Buurmanzz92]

I tested with a friend's dock. It seems like it's the switch itself.

 

[miesssiee]

I had some issues and this is what fixed it for me.

1. Get Switch out of dock
2. Remove all cables from dock
3. Waite 2 minutes
4. Put powercord in wall then in Dock
5. Put TV on and then also connect HDMI to Dock
6. Put Switch back in

 

[Buurmanzz92]

I had some issues and this is what fixed it for me.

1. Get Switch out of dock
2. Remove all cables from dock
3. Waite 2 minutes
4. Put powercord in wall then in Dock
5. Put TV on and then also connect HDMI to Dock
6. Put Switch back in

I tried that like 50 times it won't output video anymore

 

[tech3475]

May seem silly but have you tried cleaning the connection?

 

[miesssiee]

Don't think this is it, but did you try another HDMI cable? Since it is charging..

 

[Buurmanzz92]

Yeah i tried cleaning it and tried another hdmi cable. Even tried it in a friends dock and even there it won't work.

 

[miesssiee]

Restart switch in OFW and see if it works

 

[Buurmanzz92]

Tried that allready still doesn't work