Another Tracking problem...

Discussion in 'Online Stores and Purchases' started by btantra, Jul 9, 2010.

Jul 9, 2010

Another Tracking problem... by btantra at 7:10 AM (446 Views / 0 Likes) 2 replies

  1. btantra
    OP

    Newcomer btantra Newbie

    Joined:
    Jul 8, 2010
    Messages:
    3
    Country:
    United States
    Here is my order confirmation:

    ---------------------------------------------------
    Order #70**
    Order Date: 6th Jul 2010

    This order is marked as Shipped

    You chose to ship this order with Express Shipping (DHL/UPS/EMS)
    The tracking number for this order is 920003458
    ---------------------------------------------------

    It's been several days now and yet I still can't track my order on all of the three couriers. They did send me a link to my email to track my package, but the result from the link is "No shipments found. Please revise criteria and resubmit.".

    I have opened a ticket regarding this problem and yet to receive a reply. I paid a premium to be able to track my order and yet so far, it has been pointless.

    I am not asking for a support from ShopTemp, but I would like to know if anybody here know any special way to track the package using the tracking number provided?
     
  2. Ritsuki

    Member Ritsuki ORAORAORAORA

    Joined:
    Mar 15, 2008
    Messages:
    1,217
    Country:
    Switzerland
    You should try again now with the DHL link. I made my order on the same day and had the same problem, but it works now.
     
  3. btantra
    OP

    Newcomer btantra Newbie

    Joined:
    Jul 8, 2010
    Messages:
    3
    Country:
    United States
    Thanks Ritsuki, I just tried it again and finally I got the tracking information that I wanted.
     

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