account hacked

Discussion in 'Microsoft Xbox' started by Joe88, Jul 16, 2012.

Jul 16, 2012

account hacked by Joe88 at 1:57 AM (1,226 Views / 0 Likes) 15 replies

  1. Joe88
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    Member Joe88 [λ]

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    So I havnt played my 360 lately (in over a month)
    I have thunderbird set up to access my account mail however today it couldnt log in, password was wrong

    I try to log into my account on hotmail and it said my account was shut down for suspicious activity
    I got it restored again however now I noticed all my points are now gone, I see over a month ago there were 5 purchases I defiantly did not make

    Code:
    6/6/2012	GOLD PACK	--	Game Consumable	-80Microsoft Points	--
    6/6/2012	PREMIUM GOLD JUMBO	--	Game Consumable	-240Microsoft Points	--
    6/6/2012	PREMIUM GOLD JUMBO	--	Game Consumable	-240Microsoft Points	--
    6/6/2012	PREMIUM GOLD JUMBO	--	Game Consumable	-240Microsoft Points	--
    6/6/2012	PREMIUM GOLD JUMBO	--	Game Consumable	-240Microsoft Points	--
    what do I do now?
     
  2. Skelletonike

    Member Skelletonike ♂ ♥ Gallant Pervert ♥ ♀

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    Can't say for sure, but the only thing you can really do, is contact Microsoft's support line, try and explain the situation for them... For whatever good that might do. =S
     
  3. Fudge

    Banned Fudge Remember that death is not the end, but only a tra

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    What he said! Before anyone makes jokes, yes I know I sold an account before. Too bad I didn't fucking steal it, so STFU.
     
  4. DinohScene

    Member DinohScene The Gift of Dino

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    I don't think you'll be able to do much since it has been over a month.

    Deffo contact MS about it.
     
  5. Devin

    Member Devin "Local Hardware Wizard"

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    Yep, someone has phished your account. Or a Chinese reseller got ahold of it, and is going to sell it. Contact Microsoft, they'll suspend your account, do a observation and refund your money once it's done.
     
  6. triassic911

    Member triassic911 Burst Mode

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    Yeah as others said, contact Microsoft as soon as you can, and explain your situation. They will likely freeze your account until it is all settled. Someone got a hold of my account too once, although I only had to wait a day for my account to be released to me again.
     
  7. Joe88
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    Member Joe88 [λ]

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    I changed the pass so they cant sell it now, they probably were since they changed the pass and ms shut the account down, I dont know why they never sent anything to the email though confirming the purchase of all that stuff

    did a little research, it seems all that jumbo stuff is related to fifa dlc
    they buy the dlc cards then sell them on ebay
    http://facepunch.com/showthread.php?t=1179878
    its happened to tons of people since last year and is still happening

    I dont think they attempted to restore the account on another system, they just used the site to buy all the stuff

    its pretty late now so I will contact them tomorrow
     
  8. Joe88
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    Member Joe88 [λ]

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    it only took about 5 hours for them to fully investigate it
    they refunded me all the points and gave me an extra month of live and 400 ms points

    it looks like they did sell my account, it was logged into another xbox, I have FiFa 12 achievements unlocked (dont even own that game)
    they forced all systems to redownload the profile now to use any content from it, so it should stop who ever is using it
     
  9. DinohScene

    Member DinohScene The Gift of Dino

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    Sweet.

    Glad it is resolved.
     
  10. chartube12

    Member chartube12 GBAtemp Addict

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    In a few weeks expect any achievements earned this last 365 days to be cleared.

    I friend of mine used my xbox live account 3 years ago while I was unable to play my XB360. I figured it was no big deal. Why let my live go to waste, Some body reported me for sharing my account. Apparently my brother used my account too for a day or two til he got paid to renew his. And my microsoft was able to go back notice the voices over xbox live didn't match mine. So without even sending a warning they deleted my entire achievements going back a full year, even though they used my account only for a single month.
     
  11. triassic911

    Member triassic911 Burst Mode

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    Was glad when I saw you back on live playing Skyrim. Good to see everything returned to normal.
     
  12. Joe88
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    Member Joe88 [λ]

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    Im not sure what sharing your account and ms catching you has to do with my account getting hijacked?

    Nobody has reported achievements getting removed after things like this happened

    it sucked me backed in again :ninja:
     
  13. thegame07

    Member thegame07 GBAtemp Psycho!

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    Did Microsoft leave any Fifa cards on your account? some of them are worth some money if they did. Some people even give Microsoft points for them.

    Nice of them to give you free stuff since It isn't really their fault. I could be wrong though you never know with company's these days losing personal details.
     
  14. Joe88
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    Member Joe88 [λ]

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    I was reading that it seems the problem is EA servers, their servers were hacked and since they use dedicated servers, login information was left unsecured, or so many people say

    Im pretty sure I wasnt phised, so its either they brute forced it or got the login credentials elsewhere
    it just seems they hacked ea's servers considering how wide spread this it
     
  15. triassic911

    Member triassic911 Burst Mode

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    It's why I'm afraid to touch it. :P
     
  16. chartube12

    Member chartube12 GBAtemp Addict

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    Soneone else was using your account. Back when this happened to me microsoft only had the ability to wipe unearned achievements in two ways. Going back either a year or every single one. Not sure if changes where ever made for them to be able to delete certain game ones. And You have achievements that don't really belong to you. Thus your achievements may get wiped.
     

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