Hardware 3DS XL touch screen issue

[Virdoo]

Hello guys,

I have bought 3ds xl with touch screen issue (used console). Seller told me that console has problem with touch screen, doesn't response at all so he gave it to me really cheap. Also he told me that console is brand new but he lost bill, anyway, that's less important. Looking over console, it looks in really good condition, like it's really new, no visible damage or anything. Like fresh unpacked. I was looking thru net for this and it seems like 3ds xl has this problem usually, so is there any way to fix it? Did anyone of you had similar problem? Thanks

 

[Virdoo]

Hmmm looking more into it, seems like it got stuck on setup menu. When i turn it on, menu with language appears and if I'm not wrong, I should be able to select it with dpad and comfirm it with A button, but I can't. Can't move anything. Maybe hardreset of console will help. Does anyone knows combination of buttons for hardreset?

 

[Justin20020]

Do you have an SD Card in the 3ds?

 

[Virdoo]

I tried with and without SD card. Same thing.

 

[Justin20020]

I think, the first owner had opened the 3ds. So I read a lot of threads that if guys open an 3ds to change some hardware (touchscreen etc) they will have an issue. It can be that something is broken. Dpad and the touchscreen. Its clearly. An hardreset will not fix the problem

 

[Virdoo]

Might be, but I'm pretty sure it's not changed anything. Why would someone replace something in brand new console. Hardreset iss worth of try, do you know maybe button combination?

 

[Justin20020]

It can be that he tried an downgrade or something else. Did you tried to go into the recovery menu? (Hold L+R+A+D-pad UP and press POWER)

 

[Virdoo]

No I didn't. Is it possible to enter recovery mod even if he didn't tried to downgrade? Let's pretend like console is new and he didn't touch anything in it. Didn't downgrade nor changing hardwares.

 

[Justin20020]

Sure its possible. I looked for an hard reset for the 3ds. It isnt possible without doing this on system settings

 

[Virdoo]

Ok, I will try it a little bit later. Should I maybe try to reset evry cable which is connected in console?

 

[Justin20020]

If the console will freeze on the recovery menu, too then yes. Check every cable. But first, try to get into the recovery menu. Thats the important thing after all

 

[Froody]

Honestly if it is brand new what was stopping the seller from returning it or having it replaced/fixed under warranty?

 

[Virdoo]

He said that he lost the bill of the console.

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Hmm i've tried Hold L+R+A+D-pad UP and press POWER but nothing happened

 

[Froody]

Well losing the bill would only really stop him from returning it where he bought it, I'm sure Nintendo would allow a replacement under warranty with just the serial number on the back of the console.
Assuming you're in Australia: http://www.nintendo.com.au/pdfs/Nintendo_Repair_Request.pdf

 

[Virdoo]

I do not have nor warranty nor anything, just got console.

 

[bowser]

D-pad doesn't work on the setup menu. You're forced to use the touchscreen.

 

[Virdoo]

Oh well, that helped a bit. So problem might be only in touch screen. What about arrows and A and B button? They also can't be used? Only touch screen?

 

[bowser]

Yup. Nintendo wants you to get used to the touchscreen so they disable the buttons.

 

[Virdoo]

Ah crap, so any other way to fix it? Problem is identical as this one:
http://www.nintendolife.com/forums/...e_setuplanguage_selection_cant_set_up_or_play

 

[Justin20020]

Check the cables