3DS XL not powering on

Discussion in '3DS - Console, Accessories and Hardware' started by ramar, Aug 19, 2013.

  1. ramar
    OP

    ramar Advanced Member

    Newcomer
    83
    2
    Dec 6, 2008
    Mexico
    Mexico
    Hi everyone!
    I have a problem with my 3DS, I was playing a DS game on it and pressed the power button to turn it off, but immediately closed the lid and put it in my pocket without waiting for it to power on.

    A few hours later I tried powering it on and it never did, the blue LED and wifi switch come on, the screens are a little bit lit up but with nothing on them and just stays that way until I long press the power button...

    After a few tries and button presses the return to home menu screen popped up, but after pressing it i just stays in the "returning to home menu" and I have to long press the power button again.

    I pressed L+R+A+Up while powering on and the update screen showed up, so I guess the system isn't dead...

    That's all I've done so far, I'm gonna try and leave it with the screen on so the battery runs dry and then try charging it and powering it on again, if that doesn't work I'll try to remove the battery and see where that takes me.

    If anyone has any suggestions please let me know, as I have only a week left of warranty, and since I don't live in USA and don't have the receipt, I don't think I can send it in for repair :(
     
  2. GamerzHell9137

    GamerzHell9137 GBAtemp Psycho!

    Member
    3,819
    1,638
    Nov 1, 2011
    Bosnia and Herzegovina
    I had a similar problem.
    Was at home in the home menu,put 3DS in sleep mode, took a walk(it was in the winter) and when i came home and wanted to check how much steps i had the OS Menu was frozen.
    Turned 3DS off and it didn't want to turn on again,wifi didn't lit cause i didn't turned it on but the screen lit a little, turned the 3DS off and on multiple times but it didn't want to boot.
    I had my flashcard in the 3DS XL so i poped it out of the 3DS XL turned it on again and the system booted and now its working fine. Try to take the DS game out of the 3DS XL and then press and hold the power button for 10-15 seconds till it boots.
     
  3. bowser

    bowser Mwa ha ha ha!

    Member
    2,255
    752
    Sep 1, 2008
    India
    GBAtemp ↑↑↓↓← → ← →BA
    Try powering it on after removing the SD card and game card.
     
  4. ramar
    OP

    ramar Advanced Member

    Newcomer
    83
    2
    Dec 6, 2008
    Mexico
    Mexico
    I already tried removing everything (Even the stylus :lol:), but it still doesn't power as it should :/

    I depleted the battery yesterday, removed it this morning for a minute and then put it back and started charging it for a while. And it still does the same thing, screen flashes but nothing comes on and LEDs stay on until I power it down...

    I'm really worried at this point, I had my ambassador status transferred from my old 3DS and a lot of bought games from the eShop that I don't want to lose if I manage to send it in for repair...

    And I guess the only thing left to do is to try to run the update and see if that fixes it, but I would lose compatibility with my current flashcard and the GW 3DS that I was hoping to buy :wacko:
     
  5. Coto

    Coto GBAtemp Addict

    Member
    2,343
    394
    Jun 4, 2010
    Chile
    Sorry to be the bearer of such bad news, but the same thing happened to my ambassador 3DS. only blue led upon power up, stuck wireless (but showed wireless activity), black screens and after 3 seconds of power button held, the standby mode gray screen (press home to return) made the 3DS freeze.

    All this happened after loading Starfox 64 3DS once, after the 3DS logo, the screens have faded away and the 3DS didn't ever boot again (properly).

    After going to Nintendo Repair Center in Chile, replacing the CPU costed $167. One hundred sixty seven dollars. (by just replacing the CPU they told me, because of a cracked motherboard). I had to pay $260 for a brand new 3DS XL. (somewhere, because the prices they had were definitely not cheap)

    What you should do, buy a 3DS XL with a broken screen or something, and replace the motherboard. that's what I'll do on the ambassador one.

    now, you could try updating, there's a button combo (up d-pad,L,R,A) button upon bootup, luckily a 3DS update can save yours.
     
  6. ComeTurismO

    ComeTurismO CTO

    Member
    2,939
    5,564
    Sep 18, 2011
    Canada
    4:54 PM
    Edit: Nevermind
     
  7. ramar
    OP

    ramar Advanced Member

    Newcomer
    83
    2
    Dec 6, 2008
    Mexico
    Mexico
    Thanks for the feedback, I didn't know prices in Chile were so high, here in Mexico they're only a bit higher than in the US.
    I recently visited Brasil and was tempted to sell mine there for almost double what it cost me, and since a 3DS XL with ambassador status are rare, I think I should have :(

    But I'll try that shaking the battery thing after it completely charges, and if that doesn't work I guess I can try and update, I guess the motherboard isn't defective since I already tried the update combo and calibration combos, and at least the calibration of both the touch screen and circle pad went smoothly...

    If I can save it that way, I guess can live without homebrew and be thankful I got my 3DS working again.
     
  8. tbgtbg

    tbgtbg Shaking the ring ropes up in the sky

    Member
    1,951
    448
    Nov 27, 2006
    United States
    Try removing the battery longer than a minute. Like overnight or a week if that that doesn't work. Not saying it will for sure work, but I've had things like TV's that seemed to be broken, but wound up working again after being unplugged a long time even though a short unplugging didn't work.
     
  9. Coto

    Coto GBAtemp Addict

    Member
    2,343
    394
    Jun 4, 2010
    Chile
    I did the update , and the circle pad calibration button combo, etc all those worked fine. ( I was on 4.2.0.0) then updated to 6.1.1.0, still dead motherboard. Nintendo Repair Center said something about a broken CPU. Hell no, it died by just loading starfox.

    I hope yours can recover. As a side note, 3DS XL seems to be more fragile than smaller 3DS's.
     
  10. SolidSnake95

    SolidSnake95 GBAtemp Regular

    Member
    205
    62
    Jul 3, 2013
    United States
    Just proves my point on why people shouldn't by systems when they're released, because shit like this happens.
     
  11. Thomas83Lin

    Thomas83Lin Retro Gamer

    Member
    1,550
    420
    Jul 22, 2009
    United States
    If no one bought these systems when they are released, They would quit making them and go out of business. just saying
     
  12. Pedeadstrian

    Pedeadstrian GBAtemp's Official frill-necked lizard.

    Member
    3,495
    1,552
    Oct 12, 2012
    United States
    Sandy Eggo
    He has a week left on his warranty. Meaning he bought it somewhat recently, methinks. When SHOULD he buy his system, if not now? When the 4DS is out?
     
  13. SolidSnake95

    SolidSnake95 GBAtemp Regular

    Member
    205
    62
    Jul 3, 2013
    United States
    When they work out these crazy ass little kinks. I have the original and I have the freaking problem with the screen where there are lines on the side because of how it was created where the touch screen wall flattens against the screen causing those lines to appear.

    Yeah if you don't buy these systems when they release then they wouldn't have money to make more, but the companies should be finding these quirks themselves and fixing it. Its like buying an unfinished product. It's pathetic.
     
  14. tbgtbg

    tbgtbg Shaking the ring ropes up in the sky

    Member
    1,951
    448
    Nov 27, 2006
    United States
    But then you wait to buy it and they have all the hacks patched.
     
  15. ramar
    OP

    ramar Advanced Member

    Newcomer
    83
    2
    Dec 6, 2008
    Mexico
    Mexico
    I thought that a dead motherboard/cpu would mean it wouldn't even go into the calibration and update modes :/
    But I already went through the update and it completed successfully but still wouldn't let me go to the main menu even though I removed the battery all night...

    I'm starting to lose hope, I guess it's time to send an email to nintendo :mellow:
     
  16. ramar
    OP

    ramar Advanced Member

    Newcomer
    83
    2
    Dec 6, 2008
    Mexico
    Mexico
    Sorry for bumping my own thread but I wanted to post an update in case someone else goes through the same problems and wants to fix it...

    I emailed Nintendo and they answered me after 2 days, saying that it would be better to call them and explain the problem over the phone, but since I'm in México I can't call them for free. I'm gonna try and see if skype works for 1-800 numbers and see where I can go from there.

    In the meantime, I guess I'm gonna have to look for DS games that only use the lower screen to play on my broken old DS lite :/
    (I accept suggestions)
     
  17. navimegaman

    navimegaman Member

    Newcomer
    40
    7
    Jan 2, 2013
    I think you've been too soft, throw the thing against a wall, might just knock something back into place.