Gaming 2 problems with my friends computer...

[War]

Still trying to fix up his computer for him, and I keep encountering two annoying problems:

Problem 1:

Spoiler

This thing keeps coming up every 5-10 minutes and interrupts anything you're doing. I'm not exactly sure how to stop it... his firewall i already disabled, and if you try to enable it using that pop-up,it takes you to an internet page where you have to pay to download some anti-virus program. Should I just download a free antivirus program and try to get rid of it? I was thinking NOD32..?

Problem 2:

Spoiler

This comes up whenever Firefox is started :\ Any suggestions?

 

[da_head]

get a decent antivirus first (such as avast, kaspersky, nod32, or bitdefender).
purge his computer of all nasties, and c if the problem persists.

 

[kobykaan]

its a key logger/trojan bitdefender website do an exe removal tool

here

visit the page and use FIND use keyword SKY

use it and remove it!

then suggest install SPYBOT SEARCH AND DESTROY link update it and remove anything else it finds!

NOD32 tends to be jumpy and give a lot of false positives on genuine files .. so maby avoid it!

Avast home is a good freeware antivirus tool and so is AVG both have free updates for life!

you may also want to get them a free software firewall to monitor incomming and more importantly OUTGOING calls to the internet!

I use ZoneAlarm free version along with AVG 8 both free and both work great but I also use SPYBOT and ADAWARE and SPYWARE TERMINATOR 2 and check with those at least once a week with AVG set to update DAILY as new Virii are released daily

edit you may want to download the removal tools on your own system and put them on a blank cdr and install them from there ....(you could use a USB stick but would need scanning/formatting afterwards) to avoid anything jumping ship back to your machine!

cdr is more useful if your warey as its read only memory

additional scan in safemode too as some files that tools may want to remove maby in use by the system in normal boot!

 

[playallday]

You may want to download the removal tools on your own system and put them on a blank CD-R or DVD-R and install them from there ....(you could use a USB stick but would need scanning/formatting afterward) to avoid anything jumping ship back to your machine!

I second that, never use a USB stick for this stuff! You might get a unwanted thank you gift from it!

 

[War]

Thanks for the suggestions. I'm downloading Avast! right now and I'm thinking of getting bit defender as well. I also got CCleaner to clean out the crap from his computer... hopefully these will stop the annoyances and make his compy run faster.