Hardware Problems with internet after GPU installation

Copai1

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Hello, I wanted to ask if someone could help me figure out what the fugg is happening.

Basically, I connected a RX 570 4GB ASROCK GPU to my PC, everything went fine until I entered Windows and I saw that it wasn't connecting to my house WIFI, and never did. With the GPU ON the PC is unable to connect to any sort of internet connection being it WIFI or via ETHERNET cable. Windows shows the WIFI and ETHERNET available connections but gives an error when trying to enter any of them
.
Is worth to mention that WITHOUT THE GPU everything works fine like always has been, without any internet problems, so that's why idk why is this happening. I've never heard about a GPU giving internet problems.

I already updated GPU drivers and unnistalled the ethernet and TP-Link adapter ones but nothing changed.
Wifi adapter: TP-link wireless n pci express adapter
Ethernet: Realtek pcie gbe family controller

Specs
Mobo: Asus Prime A320M-K
CPU: Ryzen 3 3200g
Ram: T-FORCE 8x2 16gb 3200mhz
PSU: REDRAGON 500W 80+ bronce
TP-link wireless n pci express adapter

I have 6 fans connected to my PSU. as well as 3 HDD's. Using a 900p 60hz monitor.
 
Last edited by Copai1,

megazoid2k

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Hi Copai1

Is the graphics card new or used does it work in another machine? could be a power issue are you able to try a larger wattage power supply? All i can think of is either theirs maybe a power shortage on the pci bus or the card has a fault causing data issues on the bus.

Its a weird one for sure.

Regards

Megazoid2k
 
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Copai1

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Hi Copai1

Is the graphics card new or used does it work in another machine? could be a power issue are you able to try a larger wattage power supply? All i can think of is either theirs maybe a power shortage on the pci bus or the card has a fault causing data issues on the bus.

Its a weird one for sure.

Regards

Megazoid2k
Hello, thanks for answering

First things first: looks like the problem comes specifically from the video ports of the GPU, there's some kind of interference between the WiFi card and the ports when they're been used.
I could use the WiFi after touching the antennas a lot, it just started working again while using the GPU but then I touched them again and the interference came back.

As I said, the wifi card is basically touching the GPU, there's less than 1cm between them so maybe that why.

The Ethernet port works fine, bought a 30m long Ethernet cable to replace this whole bullshit and it works fine.

The GPU was used before buying but still everything works fine, been using it one whole week now and zero problems.
I've read about people having the same issue with the video ports and the cables used, and no once offered a fix outside just buying a WiFi usb.

Still, I ran Ubuntu on my PC and the WIFI worked flawlessly without problems while the GPU gave video signal so this whole bullshit makes no sense.

Sent from my G9 using Tapatalk
 

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