I placed an order from TXSwitch on 5/31/2020 and I have not received it yet. Given that the order was placed a while ago, I am very concerned that it has not been received.
The tracking (via a service called 17TRACk) shows the shipment was picked upon by the shipping partner on June 24th but also states that it does not indicated receipt by USPS. Here is a snippet of that tracking:
“JAMAICA, NY 11434, Picked Up by Shipping Partner, USPS Awaiting Item -> Your item was picked up by a shipping partner at 7:07 am on June 24, 2020 in JAMAICA, NY 11434. This does not indicate receipt by the USPS or the actual mailing date.“
Should I be concerned about the order at this point? When I contact TXSwitch they provider with a 800 phone number to reach out to USPS regarding shipping, but not sure if they will able to provide me with anything useful.
Any thoughts on my situation?
The tracking (via a service called 17TRACk) shows the shipment was picked upon by the shipping partner on June 24th but also states that it does not indicated receipt by USPS. Here is a snippet of that tracking:
“JAMAICA, NY 11434, Picked Up by Shipping Partner, USPS Awaiting Item -> Your item was picked up by a shipping partner at 7:07 am on June 24, 2020 in JAMAICA, NY 11434. This does not indicate receipt by the USPS or the actual mailing date.“
Should I be concerned about the order at this point? When I contact TXSwitch they provider with a 800 phone number to reach out to USPS regarding shipping, but not sure if they will able to provide me with anything useful.
Any thoughts on my situation?