Zelda Pre-order from GAME UK

Discussion in '3DS - Games & Content' started by subcon959, Jun 17, 2011.

  1. subcon959
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    subcon959 teh retro

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    Got this email just now..

    The annoying part is that I haven't even received the game [​IMG]
     


  2. ShawnTRods

    ShawnTRods GBAtemp Psycho!

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    You will get it by tomorrow morning hopefully [​IMG].
    Should have just got it from their store to be honest lol.
     
  3. Schlupi

    Schlupi Gbatemp's Official Earthbound Maniac™

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    Wait, gold box art not sent to you? Isn't it, you know... kinda PART of the case of the game and such? Are they sending you two copies? XP
     
  4. subcon959
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    subcon959 teh retro

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    Yeah, I think I'll just do that from now on. The postal service around here isn't the best.
     
  5. ShawnTRods

    ShawnTRods GBAtemp Psycho!

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    Two boxes.
    One empty box for pre-order special, and normal box with game.
    I posted a pic in the discussion thread [​IMG].
    Warning: Spoilers inside!
     
  6. Weaselpipe

    Weaselpipe Erratic Temp user

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    See my thread about E-shop cards for general bitching about GAME!
    My local one is offering pre-orders on Mario 3DS, Mario Kart 3DS and Luigis Mansion 2- I asked when they were to be released and they said they didn't know! I distrust them intensely- should have waited and just gone out and bought it
     
  7. Slyakin

    Slyakin See ya suckers

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    You should totally get to Master Quest as fast as possible when you get the game to make fun of them. [​IMG]
     
  8. Schlupi

    Schlupi Gbatemp's Official Earthbound Maniac™

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    Ah. I see. They were both sealed, I didn't think they would send an empty box, but that's really cool they give you both. I feel cheated -- I really like the EUR boxart lol.
     
  9. ShawnTRods

    ShawnTRods GBAtemp Psycho!

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    Yes, both boxes are sealed.
    In the pre-order special box, you get a poster inside [​IMG].
     
  10. jamesaa

    jamesaa The Prince of Insufficient Light

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    Has anyone else who received the gold box art removed the sleeve?

    On the inside (where the rupees are printed) there's a picture of link with navi in the corner, which you cannot see normally as the case plastic is in the way.

    (I was switching covers between the two OoT cases as the gold one had a bloody sticker on it [​IMG])
     
  11. Snailface

    Snailface My frothing demand for 3ds homebrew is increasing

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    Engine Room with Cyan, watching him learn.
    So they're saying you'll get your full order before you can beat the game twice?
    That doesn't exactly inspire confidence. [​IMG]

    Looks like they're trying to use humor to deaden the impact of disappointing customer service as well.
     
  12. cherryduck

    cherryduck GBAtemp Regular

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    I actually emailed them about this and they admitted that sending the promotional material separately was down to a packaging error. Here's the email:

    Code:
    Hi Paul,
    
    Thank you for your email.
    
    Unfortunately there was a slight packaging error with your game. Please be assured that this is not our usual standard. We are currently looking to send out these promotional bonuses separately. Please be assured that we making every effort to resolve this issue swiftly and all affected customers will receive an email shortly with a resolution.
    
    Once again we apologise for any disappointment caused.
    
    Regards,
    
    Charlotte H
    
    The Team at GAME
     
  13. Weaselpipe

    Weaselpipe Erratic Temp user

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    The only person I know who pre-ordered in store at GAME was told he would have to go back monday for the promotional materials as they weren't in yet. I was shown them two weeks ago by a staff member. WHAT IS GOING ON THERE?!
     
  14. subcon959
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    subcon959 teh retro

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    I think it's fair to say there is a large disparity between individual GAME shops around Britain. If only they hired employees exclusively from gbatemp.
     
  15. knoxvillz

    knoxvillz GBAtemp Regular

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    Yeah I got the same email as well. Luckily, I managed to get a pre-order bonus from my local GAME store so it seems that I'm going to have two pre-order bonuses.

    Seems my lucks not that all great since I couldn't register properly for the soundtrack and now the option for it is gone [​IMG]
     
  16. Keva

    Keva GBAtemp Fan

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    Same here... first the club Nintendo error and now this...

    Atleast the game is ok.
     
  17. Kroganwrex

    Kroganwrex Member

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    Be thankful you have the game. I preordered from GAME, all paid, dispatched on the 14th and it still hasn't arrived and apparently im not the only one.
     
  18. subcon959
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    subcon959 teh retro

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    It's a shambles. That's the last time I buy anything from GAME.
     
  19. Kroganwrex

    Kroganwrex Member

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    I've already complained and called up and done everything I possibly can to let those cock heads know that once I receive my game and preorder goodies, they can fuck themselves.

    I vow NEVER to preorder from those arseholes again.
     
  20. tigris

    tigris Sentient Existential Anthropomorphic Sweet Potato

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    Oh no! No box or poster? How will I live? ¬_¬