Wow, Pocophone Dead pixels after 2months.

[Der_Blockbuster]

If it was one pixel or 5 I wouldn't give a damn.
But 3 whole rows? Are you kidding me?
This phone didn't have any physical damage or impact.
Its literally like brand new with no single scratch.
I bought it on christmas from an ebayer from the UK.
Can I do something about this issue or is this not covered.

 

[Berserk_Fury]

Best is to hit up the manufacturer and checking if the phone has any warranty left or any at all. If you bough it off ebay, did you buy in new or used?

 

[Der_Blockbuster]

Best is to hit up the manufacturer and checking if the phone has any warranty left or any at all. If you bough it off ebay, did you buy in new or used?

I bought it new.

 

[Berserk_Fury]

https://www.mi.com/global/support/

scroll down to "contact xiaomi" and send them an email with a brief description of the problem and with your phones serial # and see what happens.

 

[The Real Jdbye]

If it was one pixel or 5 I wouldn't give a damn.
But 3 whole rows? Are you kidding me?
This phone didn't have any physical damage or impact.
Its literally like brand new with no single scratch.
I bought it on christmas from an ebayer from the UK.
Can I do something about this issue or is this not covered.
View attachment 159943 View attachment 159945
View attachment 159944

That's something wrong with the chip(s) controlling the display, likely built into the display itself. Probably a very rare occurrence, but sadly unfixable without replacing the screen. If you have warranty, use it.

 

[Der_Blockbuster]

Seller offered to pay 40€ to for the fix, (I have to pay the rest).
This is not a normal dead pixel right? This failure goes under warranty.
Should I tell him to replace my phone ? I do have the right, do I?