Hacking Wiikey RMA Policy

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lookout

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QUOTE said:
[07.03.09] RMA policy

We have read that some user received "DOA (dead on arrival)" chips. Every chip that is packed was successfully tested on a console before, however there are various damages hat can happen during transportation, repacking and installation. Unlinke many others we assure that we will replace any faulty/damaged chip for our users even if it obviously was an user error. Please send any faulty chips back to your dealer. Your local dealer will for sure get a replacement.
 
Well that's nice of them i guess
tongue.gif
 
Wow! I've never heard of a chip maker with this guarantee (even though the retailers probably aren't too thrilled about it!)

I suspect the failure rate on these chips, when handled and installed correctly, is far less than 1%. This means most RMAs will be due to user error. And they don't care! More reason to support the Wiikey!

bow.gif
 

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