UPDATE: Regarding the recent 3DS banwave

fb-3ds-400x400.jpg

It appears that users are being banned from 3DS online services, en masse. There's no direct cause right now, and seemingly no linking factor. This post is meant as an announcement for users, to be wary, and that GBAtemp will keep you updated as soon as more info rolls in. If you have been banned, please post in the thread below, and we will try to keep tabs on the situation. To be extra sure, it can't hurt to turn off your 3DS's wireless capabilities, so you might as well do that for now.

Edit 1: it appears that e-Shop access isn't restricted if you are banned.

Edit 2: A caller to Nintendo reported that the company said this ban is due to "unauthorized software usage".

Edit 3: @LinkSoraZelda is collecting info. Contact him if you are banned.

Edit 4: Click and fill this out if you were BANNED.

Edit 5:
[11:28:19 PM] Clector: Curiously the page of that error in Nintendo Support website used to have this:Error Code: 002-0102 Situation: You receive the error code 002-0102 when attempting to connect online. What to Do: If you continue to experience this issue, please contact Nintendo by calling 1-800-255-3700. Representatives are available from 6 a.m. to 7 p.m., Pacific Time, 7 days a week.
[11:28:44 PM] Clector: Now it says this: What to Do: If you are experiencing this error code, your Nintendo 3DS family system has been banned due to unauthorized system modifications, play of unauthorized versions of one or more games, and/or connecting to the official game servers in violation of our terms of service. This ban is effective immediately and requests to remove the ban will not be processed.
Thanks to @Joom

Edit 6: Aurora Wright is taking another poll here

Edit 7: Not a lot is known but

There are bans happening, they are happening in all regions.
All models in the 3ds family seem to be candidates for banning.
There is no indication they will be anything other than permanent.
A game or DLC may end up being a cause but there is no one game or DLC that ties banned users together.
The cause or causes are as yet unknown, though it does seem to be related to modifications. Reports of unmodified consoles being banned are as yet unproven.
The banning is tied to something you can modify, thus you can unban. Doing it while the causes are unknown is likely only going to burn a working token though.
There are semi public tokens out there, Nintendo knows how to browse a forum as well as you so don't be surprised if they also get banned.
It does not seem to be limited to a given base firmware version, it does not seem to be limited to any one custom firmware type. There is some speculation that older hacking methods are not being hit as hard but nothing to confirm this yet.
The data collection could have happened this morning, or it could have been months in the making.
A simple check to see is checking your friends list, by itself it will not ban you.
Some are turning their wifi off. It is doubtful this will be of much use and being banned does not seem to come with any downsides that wifi being off will not also mimic.
You may have escaped a ban thus far but it could happen at any point. It could be that they stop in the future, it has happened on other consoles, but you would be living in hope rather than any particularly well founded logic.
The bans are done on the side of Nintendo's servers rather than your 3ds so there is also that.

If you hack your devices/games then their online functionality may be troubled. This has been known for decades, Nintendo seems to have finally caught up with that.

Please continue to share information with the thread or the links in previous edits.

Update 5/30

HOW TO HELP AVOID BANS (we think)​

If I was to guess from the information we have gathered since the ban wave, it seems likely that they are looking for TitleIDs that don't exist. Homebrew shows up in the activity log as the Download Play app, and fake CIA's show up as just ??????. That last one is what I'm guessing they are looking for.

If you are not banned yet or before you unban yourself, go into your friends list, choose settings, and turn off the option to "show friends what game you are playing." This will prevent you from playing games online with friends, so turn it back on when you wanna game with someone, but ALWAYS keep it off when running custom CIAs. Next, go into system settings -> internet settings -> spotpass, and turn off BOTH options. One is auto download software, the other sends system information to Nintendo. Also, make sure you don't have your favorite title set to something stupid like FBI or any other non-Nintendo CIA.

Its VERY likely that these options are what tipped off Nintendo, but we aren't 100% certain yet. The amount of banned people that had one of these options turned on was over 80% for each. If I was to assume that some of those people overlap, its very possible (but not confirmed) that 100% of banned people in the survey had at least one of those options turned on. I personally had all of them off and I have TONS of reasons for Nintendo to ban me.... yet I am not banned (yet).

Another bit of advice: Only run custom CIAs when offline, and after you close them, run a "legit" game like Smash Bros. or something before shutting down or going back online. This way your most recent title won't show up as a fake CIA

Current Theories as to what causes a ban
* SpotPass Settings: 8 users out of 46 users that were banned have SpotPass completely shut off, or SpotPass only (no friends list visibility)
* Firmware Version (Luma, Nintendo): Literally all reports ranged from 10.2+, I can get exact numbers for this if you'd like, but all firmwares were affected.
* Firmware Type (A9LH, B9S): 44 of the 126 B9S users that answered were banned, pattern was mirrored for A9LH users as well.
* Homebrew Titles such as FBI, HBL, Luma Updater, Themely, and freeShop: Literally about 98% of users both banned and unbanned had some combination of these applications installed. However the common ones were: FBI, HBL, LumaUpdater and NTR.
* Save Modification: Equal amounts of users on both sides have reported save modification in some form, either with PKSM or another save editor
* System Transfers: 188 users said that they had not previously system transfered, 61 of those users were banned; 16 users said they transferred from a hacked console, only three of them received a ban; 13 said they transferred from a stock system and likewise were banned. The rest of our sample did not answer this question.
* Activity Log Information: A majority of those who have not been banned have said they had NOT cleaned their activity logs. I can get exact numbers for this too on request.

This information is just what I've found. Like I said, there could be variables or things we haven't even checked for yet. But these are things that I feel should be disproven, at least with the current dataset we have.

  • From the information that we've gathered from some people that have used a packet sniffer such as WireShark, the following data is sent to Nintendo's online gaming servers as soon as the 3DS connects to the internet:
    • Amount of time spent online (timer stops when either the system is disconnected from the internet, or connection drops out, then starts the timer again in a new session when it reconnects to the internet).
    • The game being played and amount of time spent on it during that session.
    • The console's unique hexadecimal ID used in the LocalFriendCodeSeedB, along with it's RSA-signed signature.
    • The console's serial number in which is broadcasted from the SoC and is hard coded in the SoC.
    • Friend Code generated on the Nintendo 3DS system, if one has been generated.
    • Internet connection status (either online or offline).
    • The Nintendo Network ID, if there is one linked to it.
    • Even if the sending of SpotPass Information is switched off, or even hiding your currently playing games. It does not prevent the system from sending currently playing information to Nintendo's online gaming servers, it only hides it from your friends in your friend list (like being invisible on the forum, while mods and admins can still see you). Why? Because even people without a Friend Code on their system have been getting banned too!

  • The following data is NOT sent to Nintendo's online gaming servers:
    • The data from the Nintendo 3DS's Activity Log. Oddly enough, while Nintendo does explicitly state that they collect Activity Log data, they're actually referring to their own server's Activity Log, which always tracks every console's online activity, and keeps a record of them that is stored forever. And is only collected in increments of data through a timer and a currently playing list.
    • Games or apps that have not been played, regardless if they're legitimate or not. You only get tracked when you're online and using that game or app.
    • Using games or apps while offline. Even though it is stored on the 3DS console's Activity Log, that data is NOT sent to Nintendo's online gaming servers.
    • Custom Firmware. Though we can't rule out the possibility of them releasing a 3DS update in the future that adds such function to collect MD5 hashes of files and FIRM data and send them to Nintendo online gaming servers (which would also be updated in a maintenance).

  • Things that people think what happens with consoles, but really doesn't:
    • "LocalFriendCodeSeedB is transferred to the system upon doing a system transfer". This is false, the LocalFriendCodeSeedB remains on the system and does not move to another system.
    • "The console generates a LocalFriendCodeSeedB upon first startup". Again, this is false, the LocalFriendCodeSeedB is made during the manufacturing process at Foxconn. It is generated at the factory, flashed to the NAND flash memory storage, then created as an account on Nintendo's online gaming server and Nintendo eShop server immediately when being manufactured. It is absolutely impossible to generate a LocalFriendCodeSeedB and be able to connect to Nintendo's online gaming server and/or Nintendo eShop server, even if you knew the RSA generation key for it. You'd end up with Error Code 002-0102 "This console's online services have been restricted by Nintendo" if you even tried (the error can either mean two things: The hexadecimal ID doesn't exist on the server, or the request to access the hexadecimal ID has been denied which in other words... banned). So a LocalFriendCodeSeedB generator will NEVER happen! Because it's not worth doing, if it can't connect.
    • Switching off "Currently Playing" information. Once again, this does not hide your online activity from Nintendo's online gaming server, it only hides it from your friends.
    • Switching off SpotPass. Nope, this too doesn't hide your online activity from Nintendo's online gaming server, it only opts-out of receiving SpotPass data, sorry.

So pretty much the bottom line is, if anyone has been using custom apps and/or titles not installed through Nintendo eShop while online in the past, guess what? You're screwed! And it is only a matter of time before your console's unique hexadecimal ID in the LocalFriendCodeSeedB is banned from Nintendo's online gaming server. This will mean, your console can't access the Friend List or play any online functions in games.

If you have been online while using custom apps and/or titles not installed through Nintendo eShop and haven't been banned yet, that's because Nintendo hasn't caught up to you yet. They're still going through each unique hexadecimal ID's Activity Log on their server, and by Activity Log, I mean the Activity Log on their server, not the 3DS console's activity log. And it will be only a matter of time before you're banned too.

Thanks to @Platinum Lucario @MadMageKefka and @ShadowEO !
 

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Hi all, I've just made this account to get some answers because of this topic.

First of all, I'm totally noob on this 3DS whole things, so please pardon my stupid questions. Got my first New 3DS XL last night mainly because I wanna start playing Pokemon again. Last series played is Gold/Silver, aiming to play Sun/Moon now, and maybe other titles in the future.

My N3DS is running OFW 11.4 right now, and I really confused which way I'll take to play, going CFW with ROM/etc (I'll be using my friends console to hack) or just spending moneys on genuine carts (which is little hard for me). I'm thinking to take both ways if possible, get my N3DS hacked so I can play offline games for free, and buy carts for online games like Pokemon.

IDK if this is the right place to post this question, too much Pokemon related, but AFAIK since the ban wave mostly attacks Pokemon Sun/Moon players, so here we go:

1. I know I can't perfectly immune to the ban wave when I play and go online with CFW, but is it safe enough to go online with cart while running on CFW?

2. Is it safe enough to go online with fully CFW + ROM without cart? I'm not planning to use modified ROM/hack/cheat/custom Pokemon/etc, I just wanna play straight but still able to go online (battles/trades/etc).

3. I'm not thinking to use Sky3DS/Gateway, but feel free to convince me if you think this way is safer than my previous ideas .

That's all for now, I'll be happy to hear any words.
My guess is it's only when you use installed homebrew while connected to the net. If you keep your wireless off when using installed homebrew and use 3dsx homebrew when online, I think you'll be safe (no one knows anything for sure though).
 
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Plushie

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Why??? If you're not going online, then you are basically banning yourself. The only thing you lose from the ban is the ability to play online.

I still don't understand the people keeping their systems offline long term. During the ban wave, fine... But why stay offline for fear of being banned? You're accomplishing the same thing as being banned.
I'm preserving a potentially unbanned friends seed file on a 3ds that I don't use for online gaming, because for online gaming I have my legit N3ds. I'm not banning myself here. Meanwhile, I until a new feature comes out that stops sending bad data to Nintendo, I can still do things like import and play funsies like Nova Sun.
 

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I'm preserving a potentially unbanned friends seed file on a 3ds that I don't use for online gaming, because for online gaming I have my legit N3ds. I'm not banning myself here. Meanwhile, I until a new feature comes out that stops sending bad data to Nintendo, I can still do things like import and play funsies like Nova Sun.

Because you don't go online on that 3DS, it doesn't matter. I'm speaking for the people who did go online and now don't for fear of being banned. They've banned themselves. Lol
 
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3DSBurg

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I've come back from my trip to the UK. And my White New 3DS came back from Nintendo while I was overseas. But unfortunately, the representatives weren't kidding when they said the ban was "forever". I checked my White New 3DS, and yep it's still banned.

I'm still frustrated as to why they banned me, even though I've done nothing to my New 3DS system. I'm never going to buy any games, or hardly play any games, until Nintendo lifts my ban. I'm still going to fight my ban.

Sadly my ban will last until Nintendo Network servers are shut down. My NNID is stuck on my banned New 3DS, yet the NNID is not banned, just only a console ban. I'm stuck in a rock and a hard place. I don't want to create a new NNID, I can't do a system transfer unless my NNID is unlinked, but doing that will result in losing my purchase history forever.
Just call Nintendo support and tell them your New White (Banned) console is currently damaged and you'd like to unlink your NNID to link it to another. That's what I did, and they did it no questions asked.
 
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raido

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My guess is it's only when you use installed homebrew while connected to the net. If you keep your wireless off when using installed homebrew and use 3dsx homebrew when online, I think you'll be safe (no one knows anything for sure though).

Yeah you think so too huh? So in the end I need Sky3DS+ to play offline games, and going online with genuine cart, switch back and forth right?
 

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Yeah you think so too huh? So in the end I need Sky3DS+ to play offline games, and going online with genuine cart, switch back and forth right?
Oh no you misunderstand me, playing online with installed games should be fine, they have a real title id so for all Nintendo knows you're using a cartridge.
 

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Whelp, I got banned this week.
I know it was this week because I've been going online to play the Nintendo Badge Arcade and to check out the eShop. I usually check the friend's list too to see if it happened to me and surprise, surprise, it did.

There's probably two things that I did to get banned:
1) I accidentally left the CIA version of Fire Emblem Fates open when I was going online.
2) The CIA file that I downloaded for the DLC of Fire Emblem Echoes got checked online and it figured that it was not a legit one. It also deleted the files for it too.

I don't really mind since I have a non-hacked 3DS. The only thing that concerns me is whether or not Nintendo saves the files for the Pokemon games and blacklists them so you can't use it on another 3DS.

I guess I also need to think of another alternative to send my Pokemon over to the future titles on the Switch since I can't use Bank anymore either...
 

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Whelp, I got banned this week.
I know it was this week because I've been going online to play the Nintendo Badge Arcade and to check out the eShop. I usually check the friend's list too to see if it happened to me and surprise, surprise, it did.

2) The CIA file that I downloaded for the DLC of Fire Emblem Echoes got checked online and it figured that it was not a legit one. It also deleted the files for it too.

I guess I also need to think of another alternative to send my Pokemon over to the future titles on the Switch since I can't use Bank anymore either...

Ok, first of all, Nintendo badge Center and the eShop, as well as Miiverse, still works even if you're banned since this wave's ban doesn't touch NNID, wich eShop and such uses.

Second, wtf is up with you guys and the DLC? Ffs, if you pirate a game at least be decent enough to pay for its DLC
 
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Quantumcat

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Whelp, I got banned this week.
I know it was this week because I've been going online to play the Nintendo Badge Arcade and to check out the eShop. I usually check the friend's list too to see if it happened to me and surprise, surprise, it did.

There's probably two things that I did to get banned:
1) I accidentally left the CIA version of Fire Emblem Fates open when I was going online.
2) The CIA file that I downloaded for the DLC of Fire Emblem Echoes got checked online and it figured that it was not a legit one. It also deleted the files for it too.

I don't really mind since I have a non-hacked 3DS. The only thing that concerns me is whether or not Nintendo saves the files for the Pokemon games and blacklists them so you can't use it on another 3DS.

I guess I also need to think of another alternative to send my Pokemon over to the future titles on the Switch since I can't use Bank anymore either...
If you cheat at Badge Arcade you get banned just from Badge Arcade and no other app. So maybe it's that.
 

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Whelp, I got banned this week.
I know it was this week because I've been going online to play the Nintendo Badge Arcade and to check out the eShop. I usually check the friend's list too to see if it happened to me and surprise, surprise, it did.

There's probably two things that I did to get banned:
1) I accidentally left the CIA version of Fire Emblem Fates open when I was going online.
2) The CIA file that I downloaded for the DLC of Fire Emblem Echoes got checked online and it figured that it was not a legit one. It also deleted the files for it too.

I don't really mind since I have a non-hacked 3DS. The only thing that concerns me is whether or not Nintendo saves the files for the Pokemon games and blacklists them so you can't use it on another 3DS.

I guess I also need to think of another alternative to send my Pokemon over to the future titles on the Switch since I can't use Bank anymore either...
That first one is unlikely. Nintendo cannot tell the difference on their servers between a CIA and a cartridge. If the game has a legit titleID, you're fine.

The DLC is more likely since that REQUIRES a digital purchase, and if indeed they deleted the files that would make the most sense.

I have heard that going into the eShop has been known to delete illegal DLC obtained through freeShop. I haven't gone onto the official eShop in months, so I can't confirm.
 

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Ok, first of all, Nintendo badge Center and the eShop, as well as Miiverse, still works even if you're banned since this wave's ban doesn't touch NNID, wich eShop and such uses.

Second, wtf is up with you guys and the DLC? Ffs, if you pirate a game at least be decent enough to pay for its DLC
Yeah, I know that those will still work. The ones that require you to go online with other people is the banned service.

I'm not too fond of how Echoes laid out their DLC so that's why I've downloaded them. I've bought a lot of DLC for Fire Emblem since Awakening and I have bought all of the ones from Fates too. And yes, I know that's not a good excuse either.

If you cheat at Badge Arcade you get banned just from Badge Arcade and no other app. So maybe it's that.
I don't think that I have cheated with the Badge Arcade with this 3DS. Maybe with my friend's ones but it did the same thing for DLC where it deleted all of the illegit files. Still a possibility though.

That first one is unlikely. Nintendo cannot tell the difference on their servers between a CIA and a cartridge. If the game has a legit titleID, you're fine.

The DLC is more likely since that REQUIRES a digital purchase, and if indeed they deleted the files that would make the most sense.

I have heard that going into the eShop has been known to delete illegal DLC obtained through freeShop. I haven't gone onto the official eShop in months, so I can't confirm.
I think it deleted the files when I've decided to update the game for v1.1. I guess once it had found out that the DLC files wasn't downloaded from the eshop they banned me.
Thanks for clearing the first point with me though!
 

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Seen it. To summarize, we are officially protected for hard mods but nothing about software (regardless of the rampant piracy CFW allows). The system software is still theirs and changes we make to it can still be considered a breach of the contract we agree to when going online, thus still punishable.
 

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Oh no you misunderstand me, playing online with installed games should be fine, they have a real title id so for all Nintendo knows you're using a cartridge.

Hmm, okay. Assuming I choose to use Sky3DS+ for offline gaming, when I switch back to genuine cart and go online, can the system detect that I've been using illegal games with Sky3DS+ before? Is software library in activity log record my SKy3DS+ apps and games usage?

Whelp, I got banned this week.
I know it was this week because I've been going online to play the Nintendo Badge Arcade and to check out the eShop. I usually check the friend's list too to see if it happened to me and surprise, surprise, it did.

There's probably two things that I did to get banned:
1) I accidentally left the CIA version of Fire Emblem Fates open when I was going online.
2) The CIA file that I downloaded for the DLC of Fire Emblem Echoes got checked online and it figured that it was not a legit one. It also deleted the files for it too.

I don't really mind since I have a non-hacked 3DS. The only thing that concerns me is whether or not Nintendo saves the files for the Pokemon games and blacklists them so you can't use it on another 3DS.

I guess I also need to think of another alternative to send my Pokemon over to the future titles on the Switch since I can't use Bank anymore either...

Are you using CIA version of Pokemon games? Is your Game Sync activated?
 

Osakasan

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I'm playing Pokémon Sun from a legit .cia using online (GTS, wonder trade and even some battles here and there) with my unbanned (as in, i unbanned it with a private LFCS_B) and i'm still unbanned. If there's a cause, i'm pretty sure a pirated Pokémon game isn't.

I'd say it is the pirated DLC.
 

DarthDub

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I'm playing Pokémon Sun from a legit .cia using online (GTS, wonder trade and even some battles here and there) with my unbanned (as in, i unbanned it with a private LFCS_B) and i'm still unbanned. If there's a cause, i'm pretty sure a pirated Pokémon game isn't.

I'd say it is the pirated DLC.
I have pirated dlc and I'm not banned.
 
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Had a title that didn't exist set as my favorite title months before the ban wave, but remain unscathed. (3DS has been gathering dust for a while.) I removed it a few days ago before checking with the friends list.
 

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