Switch freezes after sleep Mode

Discussion in 'Switch - Console, Accessories and Hardware' started by Oemmi, Mar 25, 2017.

  1. Oemmi
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    Oemmi Newbie

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    Hi everyone,

    everytime I put my Switch into sleep Mode I can't wake it up again. If I press the Home Button the Display Turns on but stays Black and freezes. Then I have to do a Hard reset all the Time.
    This Happens everytime I put it in Standby.
    Has anyone the Same Problem?
    Any suggestions what I can do?
    I already set it back to Factory Settings but still the Same Problem.
     
  2. Felek666

    Felek666 Archdemon | #AMDForever

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    It goes into hard sleep?
    Oh man, i had it happening with phone and culprit was the load on CPU when it's sleeping.
    Did you contact Nintendo regarding this issue?
     
  3. Dr.Hacknik

    Dr.Hacknik Maniac | Dev | Furry Lewd Cat Gril

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    Well, this seems more so like a Software Issue; Hopefully Nintendo will fix most, if not all of these issues with a new Firmware Update.
     
  4. Haymose

    Haymose GBAtemp Fan

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    I've had it freeze up on me twice after sleep mode. It hasn't been consistent though.
     
  5. Oemmi
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    What do you mean by Hard sleep? I just press once the power Button or use the Button in the main menu.
    No, haven't contacted Nintendo at the Moment but I will.

    And also can't find other Users having this issue :(

    — Posts automatically merged - Please don't double post! —

    Hopefully, but I think Not many People have this issue because I can't find anything about that issue.
     
  6. slingblade1170

    slingblade1170 GBAtemp Advanced Fan

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    Are you closing software before you put it into sleep mode? If not I would try that and see if it freezes.
     
  7. Felek666

    Felek666 Archdemon | #AMDForever

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    Hard sleep happens when you put your device to sleep and it doesn't want to wake up.
    [Probably firmware issue] [It's also called "Deep Sleep"]
    This mostly happened on phones & tablets with Android.
     
  8. Nemix77

    Nemix77 GBAtemp Advanced Fan

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    My Switch goes into sleep mode every time I watch a cut-scene in BOTW, it's set to sleep after 1 minute when idle but the prevent sleep when playing media content is also on so not sure if it's a BOTW bug.

    First time it happened I thought the my Switch froze until I pressed the home button which was the indication it went into sleep mode from watching a cut-scene for too long and not pressing any buttons.
     
  9. Oemmi
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    Oemmi Newbie

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    Yes, everything is closed.

    — Posts automatically merged - Please don't double post! —

    Hmm ok.


    Tomorrow I will Return it, hopefully I'll get a new one and don't have to send it to Nintendo.
     
  10. Bladexdsl

    Bladexdsl ZOMG my posts...it's over 9000!!!

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  11. Oemmi
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    Oemmi Newbie

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    Today I got a new Switch. Now everything is working fine.

    Sadly I totally forgot to deactivate my Account on the old Switch. Now I can't activate or Download my E-Shop Games on the new Switch. Have to call Nintendo Support to deactivate my old Switch. There is no possibility on the Nintendo Website for deactivating :(
     
  12. slingblade1170

    slingblade1170 GBAtemp Advanced Fan

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    Damn! That sucks. Hope u didn't spend too much.