Gaming Splatoon 2 DLC code problem

Sliter

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My friend is having problem with his Splatoon 2, he don't have an account here so I'm posting for him. You guys could help him out?

Good evening.
I received the email with the code for Splatoon 2 Exclusive Gear. I redeemed that code on my Nintendo Switch's eshop using the same Nintendo Account registered on the Nintendo Switch Online (with country set to Brazil), I downloaded the content with my Splatoon 2 european game card inserted the whole process. But the content showed up in my main menu as a second "Splatoon 2" icon with a little cloud symbol on the top left, before the title, and there is no DLC on my save data when I start the game.
Every time I try to enter this second "Splatoon 2" icon, it says that I need to download the game from eshop, even though I already have the physical copy.
I read the support page about Splatoon 2 DLC problems, saying that the game card and downloaded content need to be for the same region, but I received a code for "North America and Latin America", it doesn't work with my European game... In the end of the page it says that I can contact Nintendo for additional support, but they didn't help. I just want to know if there is a way to make it work, because this is very important to me, this is the most exciting thing about Nintendo Switch Online membership for me, I was waiting to get this exclusive gear...
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The nintendo error page: https://en-americas-support.nintend...FaGUyYjFrRFBaMEt4VzNsUWl1RGV5ME1qUSUyMSUyMQ==
 

Frank1905

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Last edited by Frank1905,

Sliter

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Same error here, I deleted the "second" Splatoon 2 and now I don't know what to do. No contents added to the game :/
the thing is that both DLC and game must be the same region, even contacting nintendo, my friend could not get some usefull help more than " Dlc and game must be the same region", I don't know why they do that, this must be basically game's header compatibility, they could be universal or something xp

So the thing is, my friend have EUR game cart and USA DLC so they aren't compatible, looks like the only way to solve it is getting a US cart/digital instead but them what to do with the save? would need console hacking (or someone with hack?) to switch between the carts?
 
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